Ford Mustang Mach-E SUV - Reliability & safety

Electric cars have fewer moving parts, and the Mustang Mach-E is loaded with safety features

Carbuyer Rating

4.4 out of 5

Reliability & safety Rating

4.0 out of 5

Pros

  • Up to 379 miles on a charge
  • Good to drive
  • Desirable and functional interior

Cons

  • Expensive
  • Odd steering feel
  • Some cheap trim

When it comes to the Mustang Mach-E's reliability, there's a lot we won't know until customers have been racking up the miles. 

Ford Mustang Mach-E reliability

Ford has a clear advantage over Tesla in mass producing cars, so quality issues like mis-matched panel gaps are unlikely to be an issue, but its electric motor and battery technology is less well proven. We wouldn't be surprised if most Mach-E teething problems are issues with its electronics.

As a brand, Ford came 24th out of 30 manufacturers in our 2020 Driver Power survey, with 15.6% of owners reporting a fault in the first year. Ford's infotainment came in for praise, but build quality issues came in for criticism. Owners also said they'd prefer faster acceleration and larger boots - areas the Mach-E should score highly on.

Safety

As Ford's most advanced new car, the Mach-E gets all of the brand's latest safety features. These include autonomous emergency braking and evasive steering assist, which can help the driver avoid an obstacle. Lane keeping and departure aids are also fitted, and as past of its connected features the Ford also has the ability to alert the owner if it's stolen, provide tracking and even be immobilised remotely.

What the Mustang Mach-E doesn't yet have, is anything comparable to Tesla's Autopilot system, which allows semi-autonomous driving on well marked roads, so long as the driver is alert and keeps hold of the steering wheel.  

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