Owner left fuming by rusting Nissan Navara

Heavy patches of chassis rust appear on two-year-old pick-up, but Nissan says it’s normal

The winter months are a tough time for cars, as the bad weather and salty roads often increase chances of rust. And while many older models are particularly at risk, you don’t expect a two-year-old car with 12,000 miles to develop heavy bouts of chassis rust – especially when it’s advertised as a tough off-roader and a workhorse.

But this is exactly what Ken Perrins found in his wife Emma’s 2014 Nissan Navara. Ken, from Great Wyrley, West Midlands, said: “All of the welding on the rear of the chassis is showing corrosion that is now blistering and going on to the chassis steel.”

Thinking he could claim under Nissan’s 12-year anti-corrosion warranty, Ken had the car inspected by his local dealer, Brindley Nissan. “It said it believed there was a warranty claim,” Ken told us. But to Ken’s surprise, Nissan UK said the car couldn’t be repaired under warranty, citing the rust as normal to age and mileage.

Ken also had the car inspected by an independent garage, R S M Car & Commercials, in Wolverhampton. The report highlighted a manufacturing fault, and said the “chassis should not be in this condition after just two years of normal service”.

Carbuyer's sister site Auto Express has previously reported on several Navara owners who had complained to Nissan about rust, with some having cars repaired under warranty. We contacted Nissan and asked why it would not do the same for Ken.

Its spokesman said: “Upon inspection, the vehicle chassis was deemed to be structurally sound, with only surface oxidisation on exposed areas. Whilst this has affected the cosmetic appearance, it doesn’t compromise the vehicle’s structural integrity. The level of surface oxidisation on the vehicle’s chassis is commensurate with its age and mileage, and so no remedial action was required.”

Ken remained unconvinced, telling us: “I have been contacted by three owners who had the same issues with their Navara, one back in 2009. Nissan did nothing on his vehicle until the chassis snapped in 2014.

“For the chassis to have this much corrosion on for its age and mileage is very disappointing.” Ken is now looking to reject the car under the Sale of Goods Act.

Most Popular

Best new car deals 2024: this week’s top car offers
Carbuyer best new car deals hero
Deals
1 Mar 2024

Best new car deals 2024: this week’s top car offers

Hot car deal: quirky Nissan Juke hybrid for £172 a month
Nissan Juke dynamic
Deals
26 Feb 2024

Hot car deal: quirky Nissan Juke hybrid for £172 a month

10 smallest cars on sale 2024
smallest cars on sale
Best cars
28 Feb 2024

10 smallest cars on sale 2024

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
19 Dec 2023

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Public EV charge point
Tips and advice
11 Jan 2023

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
12 Apr 2023

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
The best electric cars 2023
Best cars
2 Jan 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024