Nissan Qashqai (2010-2013) review | owner reviews: MPG, Problems & Reliability

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Do not buy unless you are prepared to subsidize Nissan by acquiring replacement parts. Turbo pipes split every half year @ £216 each time. DPF blocks at £250 each time to clear which happens when the turbo pipes need replacing. Tyres wear incredibly fast so you will need a new set annually as well as the brake discs, yes discs not just the pads. I bought this car because my previous car was over 10 years old and was costing around £2-300 in repairs each year. The cost of my nearly new Nissan is 3 times this much. Serious loss of power if you need to accelerate hard such as overtaking. Plan well ahead or just don't risk it. When it works it is quite smooth, but as the damn thing keeps showing warning lights and the lovely garage rubs their hands at each call, I'll be getting rid of it as soon as I can. I no longer feel safe when driving this vehicle. The best part of driving this car is the sense of relief when reaching your destination.

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Bought car November 14 with 39000 miles. Now has 53000 miles and I've had faults with the battery, starter motor, turbo pipe, dpf has been replaced and numerous bits of trim restuck. It suffers an annoying vibration from its engine bay when cold. It has a damp interior, too. Its the worst and most expensive car I have owned. If my wife didn't love it it would be gone.

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I bought my Qashqai second hand as I don'y drive a lot. I just drive between 2,000-3,000 miles per year. Six months later, the engine power cut off during driving and wouldn't start back up again. I called recovery to pick me up and take to a Nissan mechanic, who found the water pump had stopped working, the valve damaged and the timing belt gone. All of those parts, plus gasket, oil filter cost €1,100. 800 miles later and I noticed smoke coming from the bonnet. I opened the bonnet and saw a lot of diesel had leaked all over the engine from the injector. I wouldn't recommend this car.

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Extraordinary!

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Clutch and suspension problems

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no problems so far

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In five years, had no trouble with vehicle

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The car has been 100% reliable to date.

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fantastic reliability

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Had two rear suspension units replaced after 2 years use. I didn't feel anything but dealer said they had broken.

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Agood car to have as a family car for 4 .

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Abs control unit failed and the have such poor stock control that they can't get the car back on the road for 3 months. Not what i would expect from nissan. The dealer and nissan never talk to each other never call when the say they will and one of them likes to lie to get out of difficult questions.

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Great car ,perfect for three kids and two dogs. Nothing else on the market offered seven seats, sat nav, ipod connectivity, blue tooth, colour screen reversing camera and glass roof for anything near the price of the qashquai. Plus it runs well and looks good , well pleased.

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Excellent vehicle, i considered and test drove a number of vehicles, the qashqai ticked all the boxes and came with many standard features which would greatly increased the cost when considering vw etc

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Pleased with car (7 seater) but disappointed with accelleration and economy

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90% happy with it!

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Easy to drive,plenty of space front and rear and a pleasure to use

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Excellent and drives very well without tiring

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Nice car, but parts are very expensive as is servicing. Quite expensive to buy, but very high levels of kit

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Very satisfied

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I know that when i first get in the car that it will not let me down good performance and comfort

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Very impressed overall. performance and economy very pleasing for a 1.5 cc engine. I would recommend as the down sizing from the xtrail has gone almost unnoticed in terms of most aspects other than the power, but the extra 2oo miles per tank and more than make up for that!! This is the first time i have stuck with the same brand but my nissan experience to date has been excellent.

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Car is very good but next time would choose a bigger engine 2 litre would be better than the 1.6 i have as it sometimes feels a little under powered

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Been delighted

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Excellent but fuel economy could be better

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Very pleased with it overall only thing i am not to keen on is the plastic trims inside seem a bit soft and easly scratch

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Does what it says on the box.

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I love it! I had some problems when i first bought it, but these appear to have been the result of an accident the car was in before i bought it. These were sorted out promptly by the nissan dealer. I love the comfort and handling of the car, the style and look of it, and the level of kit. The only thing i would say is that the heater takes a while to heat up so that i was home by the time it got warm in the recent ice and snow whilst my previous citroen c4 heated up really quickly in the same weather conditions.

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I like the high driving position yet has a short wheel base for easy parking and manouvrability

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Beautiful & sporty styling ,a real head turner,his is a car i am very proud of & many people have remarked on its good looks.Beats The other contenders in its class hands down for looks & appeal.Knowing Its realy the only british built crossover apart from the juke also helps.

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Faultless and at 93500 in less than 3 yrs that's very good, extra ride height gives a better road view than normal cars and ave fuel at 52mpg! Brilliant

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Yes Green thumbs up

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Superb car but the only thing i find irritating is the windscreen (other)washer nozzles freeze and even on long journeys when the heat of the engine should defrost them, they remain frozen. I can't complain about any thing else. The car is otherwise excellent.

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Much better vehicle than expected. With the scrappage scheme, i only paid just over 12k for the vehicle. I was pleasantly surprised with the comfort, ride, fuel economy and build quality. Excellent value for money.

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So far the best...... but driking petrol

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Overall,probably the best car i have owned. Comfort and ease of driving and handling is very good.

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Yes Green thumbs up

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For a family it is a good choice, but it is not an inspiring drive, nor does it make you feel good. Engine is noisy especially when cold, and cold starting on frosty days is poor. Quality of aloys is appaling (all 4 replaced under warranty but only after a fight with the dealer)

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Meets all my requirements

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Excellent

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Excellent.

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Good at everything

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Excellent car

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Yes Green thumbs up

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A beautifully built, attractive, safe car with great styling features, excellent reliability, good spec and more than adequate performance and handling. A top notch winner from nissan.

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Excellent

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Yes Green thumbs up

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Yes Green thumbs up

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Been a very good car to drive, great technology great performance

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Very pleased! Excellent looks drives well.

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Fantastic car, best in class by a mile

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Fantastic.

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Yes Green thumbs up

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The worst car we have ever owned (over a period of 50 yrs). Interior finish suggests a glorified van at best. Complaints from rear-seat passengers about sickness-inducing travel. The ludicrous electric sun-roof (designed not to open, let alone tilt) provides a greenhouse experience of value only to tomato growers. Sat Nav unreliable from day one (after one year Nissan wrote offering an upgrade at a princely sum) so has never been part of our travelling experience. The poor arrangement between the front seats mean the driver needs to be a contortionist to use the USB port. The utility aspect of the rear storage is very limited. Nissan customer service is so shabby, indifference with a token veneer of concern, which from day one convinced us we have made a wiser purchaser. Our previous vehicle, for eight years, was a Toyota Hilux Surf SSRX which in terms of quality of finish, extras, comfort, convenience far outstrips the limited Nissan Qashqai.

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No Red thumbs down

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Worst company car I have had in over 20 years! Engine blew at 12,000 miles due to faulty injector it took the dealer / Nissan the best part of 12 weeks to replace the engine. Exhaust valve then went faulty. Eats front tyres. MPG on dash always says about 52 - 54 MPG real MPG is nearer 45.

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I think the drive and feel of this car is great but I have had problems with it that make me unable to recommend it. Following a wobble on the steering when the car was 9 months old I took it to the dealer who informed me that the brake discs were rusty and needed all-round replacement. When I asked about the warranty I was initially told that it was wear and tear, and not covered. After a heated exchange with Nissan over email I asked how long they would warranty the brakes for if replaced and they told me 12 months! (9 month old car!). After pointing this out they finally agreed to replacement of the front brakes only even though I was told this could not be done initially. Rattle/Squeak of drivers seat, took to one dealer 3 times and they said there was no issue and that it had been tested against a new car. I asked the question of Nissan "Are you aware that your new cars have a seat that rattles?" I had to laugh when they said take it to the dealer. Out of frustration I took it to another dealer who immediately found the problem, the seat frame had broken. But rather than replace the seat Nissan decided much to the confusion of even the dealer to authorise welding it rather than replacement. However, this did sort out the problem for about a month after which I felt the weld go and I took it back to the dealer who now can't find an issue with it. Frustrated because I like driving the car, but I think that the dealers have driven me to another make.

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Purchased this car on a recommendation. Pros: The space provided is fantastic; the rear two seats do feel like 'proper' seats (albeit that you would need to be under 5' to sit in comfortably); the middle seats slide forwards to provide additional space. Cons: Fuel economy is dreadful; the 1.5-litre engine is sluggish and would fail to get you out of a tricky situation; the position of the sat-nav is too low and frankly, dangerous (have had comments to this effect from all others who have driven car, without any prompting!); the interior is tacky, reeks of cheap plastic and has cheap-looking stitching on the leather seats; only one USB port and its position is awkward (would be better to have one on dashboard and one between middle seats, with cigarette lighter point); no hanging point on the side of front seats for coats, so the only place to put them is blocking the rear windows - not great for rear passengers - Nissan, you might want to look at Volvo in this respect, who do this simply, but very effectively; car grinds going into second gear. Overall, I would not buy this car again. There are far better (and nicer) cars on the market. For the price paid, I would have expected a better quality finish to the cabin and more attention to detail.

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Great no problems at all

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Have had no problems with it.

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No Red thumbs down

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everything works,nothing has fallen off,

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No Red thumbs down

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No Red thumbs down

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TWO YEARS + TROUBLE FREE MOTORING

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No Red thumbs down

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Quite expensive for a car, but this generation of crossovers has been excellent and the fuel economy has been better than expected, but the suspension needs improving. Great ride and nice high up riding position, pity the rear seats cant fold completely flat, like our other car a honda jazz. I like the rugged utility look and feel, and have taken it on to quite wet and muddy flat grass areas, so for a two wheel drive has handled quite well. Could have had the four wheel drive but didn`t think the extra money was worth it, considering the times it would go off road. Overall, quite a nice practicle vehicle and drives really well, with good upper range power for a 1.5 deisel.

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Having been a driver for many many years i am extremely pleased with the qashqai's comfort and reliability. It was one of the first batch on the road and has had recalls for shock absorbers- once when the rears failed and again to up rate them- both under warranty. My only complaint is the front alloy wheels which seem to corrode easily from brake dust. They have been replaced under warranty but are again showing signs of corrosion. I would strongly recommend nissan cars.

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Yes Green thumbs up

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Nice idea, but not very 'clever'. Surprised by the electrical problems i have had, with the car being japanese design.

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Great all round vehicle

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Yes Green thumbs up

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Most reliable car i have ever had recommend one to anybody

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Yes Green thumbs up

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Lovely to look at but the quality is lacking inside the car.

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Reliable, looks good, drives well

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Yes Green thumbs up

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Fab car,great price,only downside wasthe long wait for delivery

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Yes Green thumbs up

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Great family car and very practical.

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Yes Green thumbs up

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Great car servicing a little pricey even after looking around

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Yes Green thumbs up

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Lovely car cant fault it

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Great value for money, fun to drive and well equipped, really pleased with the purchase

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No Red thumbs down

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Overall very pleased, should have bought diesel though.

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No Red thumbs down

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Seats not as comfy or adjustable (height especially) as i'd like, only getting 31mpg (advertises up to 44). Had some trim and gaskets come loose days after the car was picked up - that aside nissan have been great and overall very happy with it so far.

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Not good

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No Red thumbs down

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Very good driving position, mpv, underpowered, 2 ltr would be better. The fabric trim used in the visia is prone to (plucking) this trim wasn't displayed on the showroom model (accenta). The after sales accessories were poorly attatched. On the plus side, rear loading is a dream, the bumper is level with the floor.

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Excellent purchase.

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Yes Green thumbs up

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Best car i have ever own, previous vauxhall and mini were awful but this nissan and our other one have been great, no problems at all.

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Yes Green thumbs up

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Yes Green thumbs up

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Better ride, more reliable and more econmical than previous seat altea xl fourtrack. Not much wind noise and easy and conpfortable to drive. Well liked. Would rather buy another nissan than a seat any day!

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Yes Green thumbs up

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Great build and performence

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Yes Green thumbs up

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It's a nice car to drive. You feel safe inside. However, the car was delivered to us with faulty suspension. sometimes we hear some annoying noise coming from the engine compartment. At the back, a piece above the registration plate went loose. We still have squeaky front seats not yet fixed by nissan. I am quite disappointed with the fuel consumption - the best it's showing is 44.9mpg. In less than 2 years, i had to replace twice the front bulb. Finally, i found the engine relatively noisy for a car of this price. Having said that, we like the car.

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No Red thumbs down

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I bought a diesel thimking i may get 50+ mpg on the motorway, unfortunately i'm lucky if i get 40 mpg. I'm very dissapointed, and wished i went for the petrol, as then i'd atleast have the performance to go with the fuel economy!!

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No Red thumbs down

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I think that it is a good car for small families but if you need more space then perhaps the +2 is a better option.

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Very pleased big on the inside small on the outside

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Excellent car, excellent price, excellent customer service.

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Outstanding value for money

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Yes Green thumbs up

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Excellant package very well put together, love the styling

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Yes Green thumbs up

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Very comftable , reliable and practicle.

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Yes Green thumbs up

Nissan Qashqai (2010-2013) review: owner reviews

“The Nissan Qashqai redefined family car expectations by blending a hatchback's practical dimensions with the looks and safety of a mid-sized 4x4.”

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Nissan Qashqai (2010-2013) review: owner reviews

“The Nissan Qashqai redefined family car expectations&nbsp;by blending a hatchback's practical dimensions with the looks and safety of a mid-sized 4x4.”

Reviews

Owner Reviews

Common Problems

Most Popular

Tips & advice

Car dashboard warning lights: what does each symbol mean?

Electric car charging stations: public networks, charger types, apps and maps

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?

Best cars

Top 10 best car interiors

The 10 best electric cars in 2025

Top 10 best cheap-to-run cars 2025

The UK's top 10 fastest hot hatchbacks 2025

carbuyer news & reviews

Signup today for regular updates

“The Nissan Qashqai redefined family car expectations by blending a hatchback's practical dimensions with the looks and safety of a mid-sized 4x4.”