Skip advert
Advertisement
In-depth reviews

Mercedes EQB SUV - Reliability & safety

A lot of shared parts, but Mercedes’ reliability score could be better

Carbuyer Rating

4.1 out of 5

Owners Rating

5.0 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

Mercedes has a long-standing image for quality but it seems owners have been disappointed in recent years. However, the German brand’s performance in our most recent annual Driver Power survey was an improvement on prior years, suggesting the company has made inroads when it comes to meeting customers' expectations.

While the EQB is too new to conclude much about its reliability, the electric powertrain features far less moving parts than a conventional petrol or diesel model, so it should be robust, while the innovative safety features should help make the EQB one of the safest cars on the road.

Mercedes EQB reliability

None of Mercedes’ electric cars were ranked in our 2021 Driver Power owner satisfaction survey, so any concrete reliability data is hard to come by. The brand finished 13th out of 29 car makers in our survey, ahead of BMW, Audi, Land Rover and Volkswagen. Interior quality was rated as a highlight, as was comfort, infotainment and practicality. But reliability seems not to be so good, with nearly 19% of all the Mercedes owners surveyed reporting a fault with their cars in the first year of ownership.

Safety

Safety is no concern, though. The Mercedes EQA, GLA and GLB all scored five-star ratings, so we’d expect the EQB to follow suit if it’s tested by Euro NCAP. The EQA impressed with scores of 97% and 90% for adult and child protection respectively. Standard safety equipment includes autonomous emergency braking and lane-keeping assist, and higher trim levels get additional driver aids.

Skip advert
Advertisement
Skip advert
Advertisement

Recommended

Top 10 best electric family cars 2023
The best electric family cars hero
Best cars
4 Oct 2023

Top 10 best electric family cars 2023

New Mercedes EQB updates improve equipment and styling
Mercedes EQB facelift
News
24 Aug 2023

New Mercedes EQB updates improve equipment and styling

Have You Considered

Fiat 600 review – a stylish and charming small SUV
Fiat 600e front quarter dynamic
In-depth reviews
31 May 2024

Fiat 600 review – a stylish and charming small SUV

Jeep Avenger review – a characterful and value-packed small SUV
Jeep Avenger petrol front 3/4
In-depth reviews
30 May 2024

Jeep Avenger review – a characterful and value-packed small SUV

Most Popular

New Alpine A290: fast, stylish and very blue electric hot hatchback revealed
Alpine A290 front quarter
News
13 Jun 2024

New Alpine A290: fast, stylish and very blue electric hot hatchback revealed

Engine management light: what to do if it comes on
Engine warning light
Tips and advice
12 Jun 2024

Engine management light: what to do if it comes on

Best new car deals 2024: this week’s top car offers
Carbuyer best new car deals hero
Deals
14 Jun 2024

Best new car deals 2024: this week’s top car offers

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
26 Mar 2024

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Public EV charge point
Tips and advice
11 Jan 2023

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
21 Mar 2024

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
Best electric cars
Best cars
16 May 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024