Skip advert
Advertisement
In-depth reviews

Mercedes EQB SUV - Reliability & safety

A lot of shared parts, but Mercedes’ reliability score could be better

Carbuyer Rating

4.1 out of 5

Owners Rating

5.0 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

Mercedes has a long-standing image for quality but it seems owners have been disappointed in recent years. However, the German brand’s performance in our most recent annual Driver Power survey was an improvement on prior years, suggesting the company has made inroads when it comes to meeting customers' expectations.

While the EQB is too new to conclude much about its reliability, the electric powertrain features far less moving parts than a conventional petrol or diesel model, so it should be robust, while the innovative safety features should help make the EQB one of the safest cars on the road.

Mercedes EQB reliability

None of Mercedes’ electric cars were ranked in our 2021 Driver Power owner satisfaction survey, so any concrete reliability data is hard to come by. The brand finished 13th out of 29 car makers in our survey, ahead of BMW, Audi, Land Rover and Volkswagen. Interior quality was rated as a highlight, as was comfort, infotainment and practicality. But reliability seems not to be so good, with nearly 19% of all the Mercedes owners surveyed reporting a fault with their cars in the first year of ownership.

Safety

Safety is no concern, though. The Mercedes EQA, GLA and GLB all scored five-star ratings, so we’d expect the EQB to follow suit if it’s tested by Euro NCAP. The EQA impressed with scores of 97% and 90% for adult and child protection respectively. Standard safety equipment includes autonomous emergency braking and lane-keeping assist, and higher trim levels get additional driver aids.

Skip advert
Advertisement
Skip advert
Advertisement

Have You Considered

Abarth 600e review – a feisty electric SUV with some drawbacks
Abarth 600e front tracking
In-depth reviews
1 Nov 2024

Abarth 600e review – a feisty electric SUV with some drawbacks

MINI Aceman review – a sporty small EV with an upmarket cabin
MINI Aceman tracking
In-depth reviews
29 Oct 2024

MINI Aceman review – a sporty small EV with an upmarket cabin

Most Popular

It’s official – the Dacia Duster is the Carbuyer Car of the Year 2025!
Carbuyer Car of the Year – Dacia Duster
News
23 Oct 2024

It’s official – the Dacia Duster is the Carbuyer Car of the Year 2025!

Best new car deals 2024: this week’s best PCP finance offers
Carbuyer best new car deals hero
Deals
1 Nov 2024

Best new car deals 2024: this week’s best PCP finance offers

Best used cars: our 2025 Best Used Car Award winners
Carbuyer best used cars 2025
Best cars
30 Oct 2024

Best used cars: our 2025 Best Used Car Award winners

Tips & advice

View All
Car dashboard warning lights: what does each symbol mean?
Car dashboard symbols and meanings
Tips and advice
21 Oct 2024

Car dashboard warning lights: what does each symbol mean?

Electric car charging stations: public networks, charger types, apps and maps
Charging station
Tips and advice
23 Jul 2024

Electric car charging stations: public networks, charger types, apps and maps

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
21 Mar 2024

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
Best electric cars
Best cars
16 May 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024