Skip advert
Advertisement

Watchdog: ‘driving style’ blamed for early oil change

Vauxhall owner asked to pay £110 for oil and filter change after just 4,000 miles

Changing the oil in your car is a regular maintenance job that ensures the longevity of your engine, but sometimes the work has to be carried out sooner than expected.

That’s the scenario John Webster, from Swindon, Wiltshire encountered. After just 4,000 miles in his new Vauxhall Cascada 2.0-litre CDTi automatic, a warning light flashed up on the dashboard stating that the oil needed changing.

Advertisement - Article continues below

But when John took the convertible to his local dealer, he was told it wasn’t just the oil that had to be replaced; a new filter was also needed. The bill was £110.

“I was told that the work wasn’t covered under the warranty,” said John. “When I asked why, the dealer told me it needed replacing because of my driving style.”

After an enquiry to Vauxhall about John’s case and the fact that he had to pay for the work, Vauxhall agreed to pick up the tab.

A company spokesman saying: “We have reimbursed Mr Webster as a gesture of goodwill.”

What should you do if this happens to you?

Oil keeps your engine running smoothly, by preventing the metal-on-metal contact between its moving components. It also helps cool the engine. Failing to top up your oil will eventually result in an extremely expensive engine failure.

For that reason, it’s worth regularly checking your car’s oil level. Most cars have a warning light that advises when the oil is getting dangerously low. Many modern cars have an entirely electronic system, with a dashboard display, while others use a conventional dipstick. Use it to manually check oil levels between services. Instructions on where to find it and how to use it will be contained in your car’s service manual.

A fastidious approach to oil changes should avoid early wear and give you plenty of ammunition with the dealer if your car does suffer problems prematurely.

Skip advert
Advertisement
Skip advert
Advertisement

Most Popular

Best new car deals 2024: this week’s best PCP finance offers
Carbuyer best new car deals hero
Deals
19 Jul 2024

Best new car deals 2024: this week’s best PCP finance offers

All-new Audi A5: the sleek successor to the Audi A4
Audi A5 Avant front quarter
News
16 Jul 2024

All-new Audi A5: the sleek successor to the Audi A4

EU introduces new tyre rules potentially saving consumers £5.9 billion a year
Michelin tyres
News
19 Jul 2024

EU introduces new tyre rules potentially saving consumers £5.9 billion a year

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
26 Mar 2024

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Public EV charge point
Tips and advice
11 Jan 2023

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
21 Mar 2024

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
Best electric cars
Best cars
16 May 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024