Skip advert
Advertisement

Watchdog: Shock £200 bill to keep SEAT sat nav up to date

Reader gobsmacked at annual cost of £200-plus to update Leon ST's mapping

Car owners are now faced with more choices of navigation systems than ever before with a wide range of mobile apps and portable devices on offer.

Yet many drivers still opt for the car manufacturer’s own integrated set-up, which means fewer wires. However, many of these systems come with hidden costs, as John Tellick, from Surbiton, Surrey, found.

Advertisement - Article continues below

The long-time SEAT customer was taking his Leon ST for a service when he found the sat nav – a £945 option – would cost £102 to update, with an added £25 charge for the SD card. The system requires an update twice a year, meaning John would need to spend over £200 annually to keep up with the latest mapping. John expressed his confusion to Carbuyer’s sister magazine, Auto Express: “There was no information on SEAT’s website informing me of the costs or frequency of the updates. It seems to me that a six-monthly update is too infrequent.”

John cited a case where he was lost in Belgium due to the system failing to recognise road changes. In comparison, a portable Garmin nüLink! 2340 can be acquired for less than £200, with a Europe-wide Garmin Lifetime update for £75. Garmin systems update more frequently, too, as John told us: “Going by Garmin’s past map update frequency it would cost a minimum of £612 to update my SEAT’s sat nav to a similar level.”

John did find a way to install the SEAT update himself, but it requires a third party website, the download of 12 separate files, and “a lot of computer literacy”. John was also left unsure whether this would invalidate his warranty on the vehicle.

Auto Express contacted SEAT to find out why the cost was so high and whether the manufacturer’s warranty is invalidated if owners manually update the system.

A SEAT spokesman said other makers charge similar fees for an update, and added: “The costs come from the fact the system is integrated to the vehicle and we have to purchase the software externally.” SEAT couldn’t confirm if the download would invalidate John’s warranty. But it’s unlikely SEAT would pay for repairs if John’s attempt to manually update the system went wrong.

Skip advert
Advertisement
Skip advert
Advertisement

Recommended

New SEAT electric supermini could cost £20k
SEAT electric supermini front quarter
News
12 Feb 2024

New SEAT electric supermini could cost £20k

SEAT Ibiza review - a stylish and spacious supermini
SEAT Ibiza hatchback
In-depth reviews
2 Feb 2024

SEAT Ibiza review - a stylish and spacious supermini

Most Popular

Best new car deals 2024: this week’s top car offers
Carbuyer best new car deals hero
Deals
15 Mar 2024

Best new car deals 2024: this week’s top car offers

Porsche Panamera review – a tech-packed sports saloon
2024 Porsche Panamera front quarter dynamic
In-depth reviews
13 Mar 2024

Porsche Panamera review – a tech-packed sports saloon

Skoda Superb Estate review – a near-faultless, practical family car
Skoda Superb Estate Carbuyer drive
In-depth reviews
15 Mar 2024

Skoda Superb Estate review – a near-faultless, practical family car

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
19 Dec 2023

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Public EV charge point
Tips and advice
11 Jan 2023

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
12 Apr 2023

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
The best electric cars 2023
Best cars
2 Jan 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024