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Nissan X-Trail SUV (2013-2021) - Reliability & safety

Even owners of the most basic Nissan X-Trail can rest assured they have some of the most sophisticated safety technology

Carbuyer Rating

3.6 out of 5

Owners Rating
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Reliability & safety Rating

3.5 out of 5

The Nissan X-Trail scored five stars in crash tests conducted by Euro NCAP in 2014 – to be expected for a large, family-orientated car. It also comes with a comprehensive range of hi-tech safety equipment, including six airbags, Chassis Control (which uses the brakes to stabilise the car in adverse conditions), electronic stability control and anti-lock brakes. Nissan’s record for reliability is below average, though, and this isn’t bolstered by its three-year/60,000-mile warranty cover – about average for the industry.

Nissan X-Trail reliability

The Nissan X-Trail was rated poorly for reliability in our 2017 Driver Power owner satisfaction survey of cars currently on sale in the UK. Of the owners who responded, 22.2% reported experiencing a problem with their car at least once. The most common fault related to the vehicle electrics.

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Owners praised the X-Trail highly for its practicality and sat-nav, but its performance, ride and handling and build quality came in for criticism. It didn't appear in our top 75 list in 2021, but the five-seat Qashqai finished in 52nd place, while Nissan had a middling result in the manufacturer list, coming 18th out of 29 brands.

Safety

The X-Trail scored the maximum five stars in the rigorous Euro NCAP crash tests, but its ratings for adult occupant protection (86%) lag a little behind those achieved by the, Skoda Kodiaq (92%), Toyota RAV4 (89%) and even the older Kia Sorento (87%). The Sorento performed slightly better for child protection, too, scoring 84% compared to the X-Trail's 83%.

However, even the occupants of the most basic Nissan X-Trail can rest assured they're being protected some of the most sophisticated safety technology offered on any mainstream car. Valuable additional protection is also available in the form of several reasonably priced option packs.

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Andy is Carbuyer's managing editor, with more than a decade of experience helping consumers find their perfect car. He has an MA in automotive journalism and has tested hundreds of vehicles.

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