In-depth reviews

Ford S-MAX owner reviews

“The Ford S-MAX is a stylish seven-seat MPV that’s also good to drive, without scrimping on practicality”

Carbuyer Rating

3.6 out of 5

Owners Rating

4.4 out of 5

Reviews

Owner Reviews

  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
thumbs up100%of people would recommend this car to a friend

Common Problems

    Review 1 of 5

    5 out of 5

    Car Details

    Model

    2.0 litre 150 bhp diesel Titanium

    Year

    2015

    Avg annual mileage

    0 – 4,999

    Owned

    1 - 2 years

    Bought Car

    Used

    Typical MPG

    38
    Tell us what you think about your car?
    Motability vehicle replacing Volvo v70, far superior in every way to the Volvo, more comfortable and quieter, Sync 2 a little fiddly but voice control is excellent. Handles like a much smaller car and front and rear sensors make it easy to park. stop/start is infuriating but with this car you can turn it off, thank goodness!! A couple of small niggles but overall an excellent car
    Would you recommend the car to a friend?

    3 out of 5

    Car Details

    Model

    2.0l TDCi Titanium

    Year

    2016

    Avg annual mileage

    More than 20,000

    Owned

    Less than a year

    Bought Car

    Used

    Typical MPG

    38
    Tell us what you think about your car?
    I have this as a company car, replacing a BMW 320d due to needing more family space. The car impresses with space over anything in its class, until you want to use it for 5 adults and 2 child seats. The leg room in the third row is not as good as a galaxy, especially when using an isofix base for a maxi cost. The ford sync navigation system is not the best, it will take you down narrow lanes as these are faster than major A-roads? Also a very bad point of interest directory, and so many submenus you'll have no idea where to find anything. I now don't use it, instead sticking with the Garmin mobile Nav. I have had mine since March, and am not at all impressed with the level of materials used in the boot. The grooves that hold the parcel shelf in place, have worn so badly already! The materials scratch very easily, and the boot look like the car has already done 100,000 although I am at 7000. The Diesel engine is no match for the twin turbo BMW engine for how smooth it is to pull off, however the Ford unit is much quieter. The overall noise levels in the Smax when new were amazing, however now the engine has bedded in the levels have increased somewhat. The lane assist was a nice feature, until I drove on B-roads where it constantly wants you to move away from the edge, so you end up fighting with the car, or let it try crashing into oncoming traffic. This definitely wasn't made for European roads. One other thing that niggles me, is that the overall fit and finish levels are very low compared to other vehicles, I am not sure how ford want to compete with the premium brands using vignale if the levels are as bad as on their main vehicles.
    Would you recommend the car to a friend?

    4 out of 5

    Car Details

    Model

    180hp Titanium Diesel

    Year

    2016

    Avg annual mileage

    15,000 – 19,999

    Owned

    Less than a year

    Bought Car

    Used

    Typical MPG

    44
    Tell us what you think about your car?
    Good overall. Sync2 is a little frustrating with applink not working. Voice control is surprisingly good. Space in front and rear is epic.
    Would you recommend the car to a friend?

    5 out of 5

    Car Details

    Model

    2.0 Titanium

    Year

    2016

    Avg annual mileage

    5,000 – 9,999

    Owned

    1 - 2 years

    Bought Car

    Used

    Typical MPG

    45
    Tell us what you think about your car?
    This is our second S-Max and we are very pleased with it. We added to the standard spec with: tow bar (much cheaper than after market); heated seats (fantastic); front and rear cameras (helpful but not essential); Sony radio (magnificent); and leather electric seats (really good). The ride quality is excellent and I am glad we have the standard 17' alloys rather than the firmer 18' on our previous s max. Mechanically it has been flawless and the electrics are perfect. The SYNC2 is ok, but I gather that the 2017 version has an upgraded SYNC3 which has good reviews. If you have three children and need occasional 7 seat capability this is a very good option. We tried but didn't like the C4 grand Picasso (too many gadgets and noisy ride). More expensive options (e.g. Audi Q7 and Discovery) seemed very poor value.
    Would you recommend the car to a friend?

    5 out of 5

    Car Details

    Model

    180 Titanium Auto

    Year

    2018

    Avg annual mileage

    More than 20,000

    Owned

    1 - 2 years

    Bought Car

    Used

    Typical MPG

    43
    Tell us what you think about your car?
    Having owned the car for just over a year and 26,000 miles it's time for a review. I test drove all sorts of cars before settling on this as it was by far the quietest and most comfortable. We specced the X pack to get the heated seats and electric tailgate. The smart matrix LED headlights didn't concern me, but once used, they are truly awesome and I still get a kick out of seeing them blank off a car ahead while staying on full beam, really sci-fi stuff. Plenty of power from the 180 diesel, but still averaging 43 mpg without sparing the horses. The car has been totally reliable and on our longer 2000+ mile trips, the most comfy I have owned, certainly better than the C4 Grand Picasso that preceded it. Quieter, better seats and more room for the drivers legs. The Sony upgraded stereo is awesome, well worth it for me as I spend hours in the car every day on my long commute. The seats are very comfy and supportive without the full bucket effect - big thumbs up from my wife. And, of course, its humongous , which has come in handy on a few Ikea runs and garden centre trips. So, a reliable and supremely comfy car that handles very well, is huge and you rarely see another. Sadly to be killed off by Ford in a frenzy of SUVism.
    Would you recommend the car to a friend?

    Recommended

    Dacia Jogger review - the best-value seven-seater
    Best Family Car: Dacia Jogger
    In-depth reviews
    9 Feb 2024

    Dacia Jogger review - the best-value seven-seater

    Top 10 best people carriers and MPVs 2024
    Best MPVs hero
    Best cars
    2 Jan 2024

    Top 10 best people carriers and MPVs 2024

    Ford Tourneo Custom review - the UK's best 9-seater?
    Ford Tourneo Custom
    In-depth reviews
    24 Oct 2023

    Ford Tourneo Custom review - the UK's best 9-seater?

    Ford Tourneo Custom review (2013-2023)
    Ford Tourneo Custom driving
    In-depth reviews
    16 Oct 2023

    Ford Tourneo Custom review (2013-2023)

    Most Popular

    Best new car deals 2024: this week’s top car offers
    Carbuyer best new car deals hero
    Deals
    23 Feb 2024

    Best new car deals 2024: this week’s top car offers

    Hot car deal: sporty Skoda Octavia vRS Estate for £278 a month
    octavia vrs hot deal
    Deals
    19 Feb 2024

    Hot car deal: sporty Skoda Octavia vRS Estate for £278 a month

    Volkswagen Tiguan review – family SUV with a trusted formula
    Volkswagen Tiguan drive
    In-depth reviews
    21 Feb 2024

    Volkswagen Tiguan review – family SUV with a trusted formula

    Tips & advice

    View All
    Car dashboard warning lights: the complete guide
    Car dashboard symbols and meanings
    Tips and advice
    19 Dec 2023

    Car dashboard warning lights: the complete guide

    Electric car charging stations: a complete guide
    Public EV charge point
    Tips and advice
    11 Jan 2023

    Electric car charging stations: a complete guide

    PCP vs HP – which type of car finance is right for you?
    PCP vs HP
    Tips and advice
    17 May 2022

    PCP vs HP – which type of car finance is right for you?

    Average speed cameras: how do they work?
    Average speed cameras: how do they work?
    Tips and advice
    12 Apr 2023

    Average speed cameras: how do they work?

    Best cars

    View All
    Top 10 best car interiors
    Peugeot 208 hatchback
    Best cars
    25 Jun 2021

    Top 10 best car interiors

    Top 10 best electric cars 2024
    The best electric cars 2023
    Best cars
    2 Jan 2024

    Top 10 best electric cars 2024

    Top 10 best cheap-to-run cars 2024
    The best cheap-to-run cars 2023
    Best cars
    2 Jan 2024

    Top 10 best cheap-to-run cars 2024

    The UK's top 10 fastest hot hatchbacks 2024
    Fastest hot hatchbacks hero
    Best cars
    2 Jan 2024

    The UK's top 10 fastest hot hatchbacks 2024