In-depth Reviews

Jeep Cherokee SUV (2014-2019) - Reliability & safety

There are concerns about Jeep Cherokee reliability, but safety shouldn’t be an issue

Carbuyer Rating

2.7 out of 5

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Owners Rating

3.7 out of 5

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Reliability & safety Rating

2.5 out of 5

Jeep Cherokee reliability

American cars don’t have the best reputation for build quality and with Jeep being part of the Fiat Group (whose brands have tended to struggle for reliability), we had some reservations about the Cherokee. However, the brand’s 11th place finish (out of 32) in our 2016 Driver Power owner satisfaction survey was impressive – especially given its 26th-place finish the year before. However, it languished towards the bottom of the rankings in terms of reliability and the brand hasn't featured in our results in the past two years.

Safety

This is an area where the Cherokee shines. It received the full five stars from Euro NCAP, including an impressive 92% adult occupant protection score. As you’d expect, there’s a full quota of safety kit, including a multitude of airbags, electronic stability control, anti-lock brakes and tyre-pressure monitoring. There are also ISOFIX child-seat mounting points in the back, as well as a special trailer stability system for when you’re towing.

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