In-depth reviews

Lexus UX SUV - Reliability & safety

Lexus owners love their cars, and safety is a strong suit of the Lexus UX

Carbuyer Rating

3.9 out of 5

Lexus has forged an enviable reputation for reliability and customer care and these are among the brand's key attributes. The Japanese premium brand also enjoys a reputation for technology and sophistication, to which the UX's long list of standard and optional safety equipment lends credence.

Lexus UX reliability

Lexus couldn't have fared better in our 2020 Driver Power owner satisfaction survey: it finished ahead of every other brand among the 30 surveyed.

Owners rated their cars strongly on all aspects of their performance, from engines and gearboxes to fuel consumption and running costs. Reliability was praised, too, even though 9% of survey participants reported at least one fault with their car in the first year. In only one category was there widespread disappointment: owners find the brand's infotainment systems fiddly to use and lacking in features.

Safety

Safety technology is definitely a Lexus strong suit and the UX offers the brand's Lexus Safety System+ package. This includes autonomous emergency braking and active cruise control with pedestrian recognition, lane-keeping assistance and lane-departure warning, road-sign recognition, automatic headlights and auto-dipping headlights.

There's a semi-autonomous mode for driving in stop-start traffic at up to 18mph, and the active cruise control can be set to automatically comply with speed limits posted on roadside signs. Optional Parking Support looks out for traffic crossing when you're pulling out of a parking space, and there's a rear-view camera to aid manoeuvring.

Euro NCAP awarded the UX five stars when it tested the car in the spring of 2019. It scored an impressive 96% for adult occupant protection, as well as 85% for child occupant protection and 77% for safety assist.

In addition to the Premium Pack, a Lexus Driver Assist Pack can be added for £750, bringing blind-spot warnings and rear cross traffic alerts with automatic braking. Lexus claims these significantly reduce the risk of a collision by giving the driver better awareness of their surroundings and approaching hazards.

Recommended

New Fiat 500X Dolcevita offers open-top SUV thrills
Fiat 500X Dolcevita
Fiat 500X
17 Sep 2021

New Fiat 500X Dolcevita offers open-top SUV thrills

Peugeot 308 hatchback review
2021 Peugeot 308 hatchback
Peugeot 308
17 Sep 2021

Peugeot 308 hatchback review

Dacia Duster SUV review
2021 Dacia Duster SUV
Dacia Duster
17 Sep 2021

Dacia Duster SUV review

Kia e-Niro review
Kia e-Niro
Kia e-Niro
16 Sep 2021

Kia e-Niro review

Most Popular

New 2022 Toyota RAV4 Adventure revealed
Toyota RAV4 Adventure
Toyota RAV4
14 Sep 2021

New 2022 Toyota RAV4 Adventure revealed

Top 10 best small estates 2021
Skoda Octavia Estate
Skoda Octavia Estate
16 Sep 2021

Top 10 best small estates 2021

New Fiat 500X Dolcevita offers open-top SUV thrills
Fiat 500X Dolcevita
Fiat 500X
17 Sep 2021

New Fiat 500X Dolcevita offers open-top SUV thrills

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
3 Jun 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
15 Jun 2021

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2021
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2021

Top 10 best electric cars 2021
Volkswagen ID.3
Best cars
12 Aug 2021

Top 10 best electric cars 2021

Top 10 best cheap-to-run cars 2021
Toyota Prius front 3/4 cornering
Best cars
10 Jun 2021

Top 10 best cheap-to-run cars 2021

The UK's top 10 fastest hot hatchbacks
Mercedes AMG A45 - rear
Hot hatches
25 Jun 2021

The UK's top 10 fastest hot hatchbacks