In-depth reviews

Mazda3 hatchback - Reliability & safety

Mazda has a good reputation for customer services and safety

Carbuyer Rating

4.0 out of 5

Owners Rating

4.5 out of 5

Read owner reviews
Reliability & safety Rating

4.5 out of 5

While we won't be able to vouch for the Mazda3's reliability until its new underpinnings and technology are better proven, Mazda has a solid reputation with owners. The car recorded excellent scores across the board in Euro NCAP safety testing, resulting in a five-star rating.

Mazda3 reliability

With an all-new architecture forming the building blocks of the Mazda3, along with new arrivals in the engine bay, it's rather early to judge reliability. However, the 2.0-litre e-SkyActiv G petrol has been reliable in other Mazda models, and the brand came fourth in our 2020 Driver Power owner satisfaction survey out of 30 manufacturers. Just over 16% of Mazda owners told us they'd experienced a fault with their cars within the first year of ownership.

Safety

The Mazda3 achieved a five-star result from Euro NCAP when it was tested in the spring of 2019. It scored an impressive 98% in the adult occupant category, as well as 87% for child occupant protection.

Standard safety includes the latest technology, such as autonomous emergency braking, lane keeping assist and driver fatigue warnings, along with the usual myriad passive devices like airbags and ISOFIX child-seat mounting points.

Recommended

Top 10 best luxury small cars 2022
BMW 118 M Sport
Best cars
30 Jun 2021

Top 10 best luxury small cars 2022

Top 10 best-looking cars 2022
Best-looking cars
Best cars
25 Jun 2021

Top 10 best-looking cars 2022

Mazda3 hatchback review
Mazda3 hatchback
Mazda3
17 May 2021

Mazda3 hatchback review

Most Popular

Top 10 best cheap-to-run cars 2022
Toyota Prius front 3/4 cornering
Best cars
17 Jan 2022

Top 10 best cheap-to-run cars 2022

UK road tax 2022: VED tax rates and bands explained
2021 Road Tax explained
Car tax
20 Jan 2022

UK road tax 2022: VED tax rates and bands explained

Best new car deals 2022: this week’s top car offers
Mazda MX-5 Deals
Deals
21 Jan 2022

Best new car deals 2022: this week’s top car offers

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
5 Nov 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Car buying
21 Jan 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2022
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2022

Top 10 best electric cars 2022
Ioniq 5
Best cars
19 Jan 2022

Top 10 best electric cars 2022

Top 10 best cheap-to-run cars 2022
Toyota Prius front 3/4 cornering
Best cars
17 Jan 2022

Top 10 best cheap-to-run cars 2022

The UK's top 10 fastest hot hatchbacks 2022
Audi RS 3 driving - front view
Hot hatches
21 Jan 2022

The UK's top 10 fastest hot hatchbacks 2022