In-depth Reviews

Mazda3 hatchback - Reliability & safety

Mazda has a good reputation for customer services and safety

Carbuyer Rating

4.0 out of 5

Owners Rating

4.5 out of 5

Read owner reviews
Reliability & safety Rating

4.5 out of 5

While we won't be able to vouch for the Mazda3's reliability until its new underpinnings and technology are better proven, Mazda has a solid reputation with owners. The car recorded excellent scores across the board in Euro NCAP safety testing, resulting in a five-star rating.

Mazda3 reliability

With an all-new architecture forming the building blocks of the Mazda3, along with new arrivals in the engine bay, it's rather early to judge reliability. However, the 2.0-litre SkyActiv-G petrol has been reliable in other Mazda models, and the brand came fourth in our 2019 Driver Power owner satisfaction survey out of 30 manufacturers. Just over 16% of Mazda owners told us they'd experienced a fault with their cars within the first year of ownership.

Safety

The Mazda3 achieved a five-star result from Euro NCAP when it was tested in the spring of 2019. It scored an impressive 98% in the adult occupant category, as well as 87% for child occupant protection.

Standard safety includes the latest technology, such as autonomous emergency braking, lane keeping assist and driver fatigue warnings, along with the usual myriad passive devices like airbags and ISOFIX child-seat mounting points.

Most Popular

New Toyota GR86 unveiled
2021 Toyota GR86 - front 3/4 view
Toyota
6 Apr 2021

New Toyota GR86 unveiled

Best new car deals 2021
i20
Deals
9 Apr 2021

Best new car deals 2021

UK road tax rules for 2021 explained
2021 Road Tax explained
Tips and advice
8 Apr 2021

UK road tax rules for 2021 explained

Tips & advice

View All
Car dashboard warning lights: the complete guide
Tips and advice
28 Dec 2020

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Tips and advice
10 Nov 2020

Electric car charging stations: a complete guide

PCP vs HP – what's the difference?
Tips and Advice
23 Mar 2020

PCP vs HP – what's the difference?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
24 Feb 2021

Average speed cameras: how do they work?

Best cars

View All
Best car interiors
Best cars
10 Mar 2020

Best car interiors

Best electric cars
Best cars
24 Dec 2020

Best electric cars

Best cheap-to-run cars
Toyota Prius front 3/4 cornering
Best cars
1 Feb 2021

Best cheap-to-run cars

The UK's top 10 fastest hot hatchbacks
Hot hatches
9 Apr 2020

The UK's top 10 fastest hot hatchbacks