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In-depth reviews

Nissan Ariya SUV - Reliability & safety

The Ariya comes as standard with a heap of safety kit, making it one of the safest cars on the road

Carbuyer Rating

4.2 out of 5

Owners Rating

3.0 out of 5

Read owner reviews
Reliability & safety Rating

4.5 out of 5

​The Nissan Ariya is an all-new model and one that pushes the envelope for the brand, so it’ll be some time until we have some hard data on its reliability and safety. However, given Nissan’s track record and the Ariya’s amount of standard safety equipment, it should be relatively painless to own.

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In our 2023 Driver Power satisfaction survey, the Japanese brand placed a slightly disappointing 19th out of 32 manufacturers – down from 15th the previous year. A total of 19% of owners reported some kind of fault with their car within their first year of ownership, with concerning quotes regarding quality and in-car technology.

Nissan’s only other electric car, the Leaf, placed a mid-table 42nd out of 75 models – a near-20-place jump on the year before. Given the Leaf is now one of the older EVs on the market, that’s no mean feat. Owners love the electric motor, and rave about low running costs – two areas the Ariya is also likely to excel.

Safety

The Nissan Ariya comes loaded with some of the latest safety and driver assistance systems, making it a fantastic family car. The new entry-level Engage trim misses out on the brand’s ProPILOT technology, but still features plenty of kit to keep your loved ones out of harm’s way. 

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Upgrade to the Advance trim and you get that aforementioned ProPILOT system, including adaptive cruise control, automatic high beams, traffic sign recognition, blind spot monitoring with cross traffic alert, front and rear automatic emergency braking, lane departure warning and lane keep assist.

Further to this, the Ariya was tested by Euro NCAP in 2022, gaining a maximum five-star rating. With strong scores across the board, this only cements the Nissan’s place as a super-safe SUV.

Servicing

One of the main benefits of EVs are their lack of moving parts; therefore, there is much less of a requirement for servicing. The Nissan Ariya will likely need servicing just once every two years for brake fluid replacement, a new pollen filter and a general inspection.

Warranty

Nissan offers all of its models with a three-year, 60,000-mile warranty, and the Ariya is no different in this respect. This also includes an eight-year, 100,00-mile warranty for the battery pack – something that should provide peace of mind to those worrying about this component’s longevity.

It is worth noting, however, that some rival manufacturers do offer more compelling warranties with their cars. Kia offers a seven-year warranty with the EV6, while the Hyundai Ioniq 5 comes with five years of cover.

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Richard is a former editor of Carbuyer, as well as sister site DrivingElectric.com, and he's now Deputy Editor at Auto Express. Having spent a decade working in the automotive industry, he understands exactly what makes new car buyers tick.

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