Hyundai i20 hatchback (2009-2015) - Reliability & safety

The Hyundai i20 should prove reliable in the long term and scores well for crash protection, too

Carbuyer Rating

3.9 out of 5

Reliability & safety Rating

4.1 out of 5

The Hyundai i20 is a fairly simple, robustly built car, so there shouldn't be any big worries about poor reliability or hefty repair bills down the line. And even if it does go wrong, there's a five-year/unlimited-mileage warranty to provide peace of mind.

It's also very safe, with a good crash-protection rating and plenty of safety technology standard on even the most basic model.

Reliability

Hyundai has never recalled the i20 and there have been no reports of any major problems or faults. The model didn't feature in our most recent Driver Power 2014 owner satisfaction survey, but finished 59th in the 2012 edition – two places behind the Hyundai i10 city car and six places ahead of the Ford Fiesta. Hyundai finished an impressive seventh overall in the brand rankings that year.

In the 2013 edition of the survey, Hyundai fell seven places to 14th, while the i20 ranked a disappointing 120th. Long-term durability of the interior materials is also a worry and some owners have reported broken folding keys and earlier-than-expected clutch failures.

Safety

All models include at least six airbags, electronic stability control and active head restraints as standard. The front passenger airbag can be deactivated should you decide to use a child seat up front. Both rear seats have ISOFIX child-seat mounts.

The i20 also secured the maximum five-star rating in the Euro NCAP crash safety test when it was evaluated by the organisation in 2009, scoring 88% for adult occupant protection and 83% for child occupant protection.

According to the testers: "The i20 scored maximum points for its protection of the one-and-a-half-year-old in the front and side impacts."

It also did well in the pedestrian safety stakes, with a mark of 64%.

Most Popular

Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
13 Apr 2021

Car dashboard warning lights: the complete guide

New 2021 Audi Q4 e-tron: prices, specs and release date
2021 Audi Q4 e-tron SUV - front 3/4 dynamic
Audi
15 Apr 2021

New 2021 Audi Q4 e-tron: prices, specs and release date

What are Audi TFSI petrol engines?
Yellow Audi Q2
Audi
16 Apr 2021

What are Audi TFSI petrol engines?

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
13 Apr 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Tips and advice
10 Nov 2020

Electric car charging stations: a complete guide

PCP vs HP – what's the difference?
Tips and Advice
23 Mar 2020

PCP vs HP – what's the difference?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
24 Feb 2021

Average speed cameras: how do they work?

Best cars

View All
Best car interiors
Best cars
10 Mar 2020

Best car interiors

Best electric cars
Best cars
24 Dec 2020

Best electric cars

Best cheap-to-run cars
Toyota Prius front 3/4 cornering
Best cars
1 Feb 2021

Best cheap-to-run cars

The UK's top 10 fastest hot hatchbacks
Hot hatches
9 Apr 2020

The UK's top 10 fastest hot hatchbacks