Mercedes S-Class saloon (2013-2020): owner reviews

“As a luxury saloon, the Mercedes S-Class is hard to beat. It has ruled the class imperiously for years and it’s difficult to see when that might change”

Carbuyer Rating

4.0 out of 5

Owners Rating

4.0 out of 5

Price
£74,540 - £111,055
80%of people would recommend this car to a friend.

Owner Rating

  • 3reviews
  • 1reviews
  • 1reviews

Common Problems

  • Gearbox / clutch (1 cases)
  • Other (1 cases)

Owner Review

5 out of 5

Version

S500 plug in hybrid

Year of registration

2015

Average annual mileage

15,000 – 19,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

40
Review
Best car to drive every day smooth and reliable. Plug in hybrid gives pre entry control over heating and cooling which means getting into a warm car with a clear windscreen in the winter months. Driver assistance package provides near automated driving on motorways providing safe relaxing travel over long distances. Plenty of charge points in Milton Keynes enables trips to town centre in electric only mode.
Reliability

5 out of 5

Early problem with hybrid batteries but dealt with under warranty and over 20000 miles driven since without issue
Performance

5 out of 5

Like a rocket ship when engaging sport mode
Running Cost

4 out of 5

Better than previous diesel S320 owned

Owner Review

1 out of 5

Version

S400h

Year of registration

2015

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Typical MPG

26
Review
Stay well clear of this hybrid!!! Very jerky drive and incredibly poor mpg, dealership states it's not a fault, it's a characteristic, absolutely awful to drive, worst car I have ever owned and makes you wonder if Mercedes are doing a VW regarding the fuel consumption figures

Owner Review

4 out of 5

Version

S350d SE

Year of registration

2014

Average annual mileage

0 – 4,999

Owned

3 - 5 years

Bought Car

Used

Typical MPG

37
Review
The car is blissfully comfortable, with comfort seats and massaging seats, plus the standard 18" wheels and tyres. Its also economical and quick, getting to 60 in around the same time as the S55AMG I had in 2001. The only niggle is that the radio idents do not work properly. So, if a traffic announcement states that there is a problem, you cant be sure where that is. As we use the car for long distance trips, its annoying. The Dealer tried to sort it out on a number of occasions, until he realised that their own demonstrator had the same fault, when he passed the problem over to Mercedes. Their response was that it is considered 'normal' by their engineers, to which I responded that my wife's GLC didn't do it, so was that abnormal? I got no reply, so I would have to take the Dealer to Court if I wanted to take it further.

Owner Review

5 out of 5

Version

S 350 Amg .

Year of registration

2015

Average annual mileage

10,000 – 14,999

Owned

2 - 3 years

Bought Car

New

Typical MPG

34
Review
This is the best car I've ever owned. It looks fantastic, it performs like a sports car, it is reliable and the fuel economy is very good. The technology is astonishing and it will drive itself, on long journeys this is priceless, just sit back and let the car do its job. I can't praise this car too much. I looked at Aston Martin, Porsche, Bentley etc and none of them came up to the quality and build or running costs of the Merc.
Reliability

5 out of 5

Not so much as a one second.
Performance

5 out of 5

Blisteringly quick, performance like a sports car.
Running Cost

5 out of 5

Very cheap to keep on the road unlike all the other cars I was considering.

Owner Review

5 out of 5

Version

S350 CDI

Year of registration

2015

Average annual mileage

More than 20,000

Owned

Less than a year

Bought Car

Used

Typical MPG

44
Review
The new S Class is a fantastic car - fast, quite, comfortable, loads of space, lots of really useful driver aids. The LED headlights are simply fantastic and make driving at night less tiring. I get anywhere between 44 and 50mpg driving on motorways at 85mph, which is incredible given the size and performance of the car, averaging 44mpg. It is very, very quite with a beautifully smooth ride quality, I've never driven a car like it. Lane assist, active cruise control and the other driver aids are really useful and take some of the stress out of driving on busy and congested motorways. The Burmester audio system sounds brilliant, the best I have had in a car (had Harman Kardon and Bose in other cars).

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