Skip advert
Advertisement
In-depth reviews

Citroën C4 Cactus hatchback (2014-2021) - Reliability & safety

The Citroen C4 Cactus received four out of five stars from Euro NCAP, but it’s fundamentally a safe car

Carbuyer Rating

3.4 out of 5

Owners Rating

4.1 out of 5

Read owner reviews
Reliability & safety Rating

3.0 out of 5

Citroen hasn't always had the best reputation for building reliable cars, and according to owners, the C4 Cactus would appear to perform badly in this area.

Underneath the Cactus’ radical-looking body are the underpinnings of the humble Citroen C3, which is part of the reason it only achieved four stars when crash-tested by Euro NCAP. To keep things simple, the original Cactus did without some of the latest hi-tech safety equipment available, but newer versions have plenty of kit to boast about.

Citroen C4 Cactus reliability

The Citroen C4 Cactus was rated poorly for reliability in our 2020 Driver Power owner satisfaction survey of cars currently on sale in the UK. Of the owners who responded, 18.3% reported experiencing a problem with their car at least once. It came a lacklustre 73rd out of the top 75 cars but Citroen’s own rating is an improvement on last year in 18th place out of 30 in our brand survey.

Advertisement - Article continues below

The most common issues across all Citroen models were the fiddly infotainment systems, including the sat-nav and Bluetooth functions, the lacklustre performances from their stereos, the small gloveboxes and the smoothness of their car’s gearboxes. Citroen owners did praise boot size, rear legroom, flexible seats, fuel economy and styling.

Safety

The Cactus comes with multiple airbags (including the world's first roof-mounted passenger airbag), electronic stability control and daytime running lights, but the pre-facelift Cactus car could only score four stars when it was crash-tested by Euro NCAP in 2014. 

This rating was affected by a lack of standard autonomous emergency braking, but this technology is fitted across the board on the post-facelift C4 Cactus, so it'll be interesting to see if the crash-test body produces a new rating. The Flair trim has lane-departure warning, speed limit alerts and a system designed to warn you if you need a break or become distracted behind the wheel.

Skip advert
Advertisement

Richard is a former editor of Carbuyer, as well as sister site DrivingElectric.com, and he's now Deputy Editor at Auto Express. Having spent a decade working in the automotive industry, he understands exactly what makes new car buyers tick.

Skip advert
Advertisement

Most Popular

Best new car deals 2024: this week’s best PCP finance offers
Carbuyer best new car deals hero
Deals
21 Jun 2024

Best new car deals 2024: this week’s best PCP finance offers

New Audi e-tron GT now has 912bhp in RS Performance guise
Audi RS e-tron GT front quarter
News
17 Jun 2024

New Audi e-tron GT now has 912bhp in RS Performance guise

Engine management light: what to do if it comes on
Engine warning light
Tips and advice
12 Jun 2024

Engine management light: what to do if it comes on

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
26 Mar 2024

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Public EV charge point
Tips and advice
11 Jan 2023

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
21 Mar 2024

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
Best electric cars
Best cars
16 May 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024