Ford EcoSport SUV - Reliability & safety
Poor protection for pedestrians resulted in the Ford EcoSport getting a four-star safety score
Strangely, although Ford consistently sells the most cars of any brand in the UK, it has also fared consistently poorly in our annual customer satisfaction survey – the fact that so many people keep buying its cars doesn’t square completely with customer feedback.
Ford EcoSport reliability
The Ford EcoSport placed 35th out of the 75 top cars in our Driver Power owner satisfaction survey, which was a very impressive result. However, Ford's result as a brand has been rather lacklustre for a number of years. In 2021 it finished in 25th place out of 29 manufacturers.
EcoSport owners were happy with reliability and build quality, along with the car's design and its performance. However, a fairly poor result for running costs shows that its petrol engines may return lower fuel economy than expected.
Many family cars now achieve five stars in Euro NCAP crash-testing, so it’s always slightly surprising when a new car like the Ford EcoSport only gets four. You should be careful when comparing it directly to older cars that appear to have done better, though, as Euro NCAP’s standards are regularly updated and made more stringent.
The EcoSport actually did extremely well for adult occupant protection, scoring 93% (while its 77% child occupant score is also decent), but it was let down by low scores of 58% for pedestrian protection and 55% for safety assistance.