Ford Focus Estate - Reliability & safety
Safety technology on the latest Ford Focus Estate impresses, although Ford’s customer satisfaction could be much higher
This Ford Focus is based on new underpinnings that’ll soon form the backbone for a range of models – including family MPVs – so the manufacturer has left nothing on the table when it comes to safety. The new model promises to be stronger, and far less likely to be involved in a collision in the first place thanks to advanced driver aids. What’s more concerning is Ford’s low scores for customer satisfaction and reliability, according to Ford owners that have filled out our Driver Power survey.
Ford Focus Estate reliability
According to our latest Driver Power owner satisfaction survey, the number of Ford owners reporting a fault within the first year of ownership was higher than average, at over 21%. Ford’s result in our manufacturers chart isn’t impressive, as it ranked 25th out of 29 brands. The Focus came 72nd out of 75 cars ranked, with the best scores for practicality and running costs; no other aspect scored well.
The latest Focus has been designed to be incredibly tough, with a 40% higher ability to absorb front impacts than before, but the Holy Grail is to avoid a collision happening at all.
Ford’s efforts have been concentrated here, and ‘Evasive Steering Assist’ is one of the key new pieces of active safety technology. Working in conjunction with standard autonomous emergency braking, this can help you steer around a stationary or slow-moving car if a collision is imminent. Ford has also added pedestrian and cyclist recognition to the braking system, so the Focus can warn you or brake itself, even if it thinks someone is about to step out in front of you in the dark.
It all helped it to achieve five stars in Euro NCAP crash tests, with a high score of 96% for adult occupant protection.
Motorway drivers are likely to love the adaptive cruise control that can automatically stop the car in traffic, while the reversing camera now has a wide-angle lens to make reversing near traffic safer.