In-depth reviews

Ford Puma SUV - Reliability & safety

Euro NCAP has already awarded the Ford Puma a five-star safety rating

Carbuyer Rating

4.2 out of 5

Reliability & safety Rating

4.0 out of 5

The latest Ford Puma has made an impressively strong showing in its first Driver Power appearance and crash test results are strong too.

Ford Puma reliability

The Ford Puma is still pretty new and made its first appearance in our 2021 Driver Power owner satisfaction survey when it was ranked an impressive 15th out of a roster of 75 different models. In terms of reliability, it came 21st, and its infotainment system and driving experience were praised. However Ford doesn’t do nearly so well as a brand overall, with a poor 25th out of the 29 ranked manufacturers. Over a fifth of Ford drivers reported a fault in the first year of ownership, which is slightly higher than average in our survey.

With only Fiat, Dacia, Citroen and MG registering worse performances, Ford and its owners must be hoping the Puma’s result in our 2021 Driver Power survey is a sign of better things to come.

Safety

Before arriving in showrooms, the Ford Puma had already received five stars in Euro NCAP crash tests, with an impressive 94% score for adult occupant protection. It also scored the maximum points in lateral impact tests and for its child restraint system.

Top versions of the Puma are fitted with 12 ultrasonic sensors, three radars and two cameras to help assist with driving, improve safety and aid parking. It features safety technology including autonomous emergency braking, Ford's Intelligent Speed Limiter and lane keeping assist.

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