In-depth Reviews

Mercedes EQC SUV - Reliability & safety

Reliability and safety are promising but it's early days

Carbuyer Rating

4.0 out of 5

Reliability & safety Rating

4.0 out of 5

The Mercedes EQC doesn't just represent a new model for the German brand, but a new era, so it's far too soon to discuss its reliability.

Mercedes EQC reliability

In theory, electric propulsion is far simpler than conventional engines and complex hybrids that combine an engine, electric motor and battery pack, so there should be less to go wrong. However, there can still be issues with the rest of the car, such as its electrics and features. Mercedes 28th place finish (out of 30 manufacturers) in our latest Driver Power survey won't be very reassuring in this regard. However, the brand’s performance when it came to reliability fared slightly better, with a reasonable 16.5% of owners reporting a fault within the first year.

Safety

The Mercedes EQC is fully loaded with safety kit and scored an impressive five stars in Euro NCAP safety tests. In fact, with scores of 96% and 90% for adult and child occupant safety, it's one of the most reassuring SUVs money can buy. Choose the Driving Assistance Package Plus (costing around £1,700) and kit levels increase further with active cruise control, active steering assist and even a function that can help you change lanes on the motorway. It also includes autonomous emergency braking and a system to help you steer to avoid a collision.

Most Popular

Best new car deals 2021
i20
Deals
9 Apr 2021

Best new car deals 2021

UK road tax rules for 2021 explained
2021 Road Tax explained
Tips and advice
8 Apr 2021

UK road tax rules for 2021 explained

New 2021 Porsche Macan nearing production
2021 Porsche Macan SUV front 3/4 static
Porsche Macan
7 Apr 2021

New 2021 Porsche Macan nearing production

Tips & advice

View All
Car dashboard warning lights: the complete guide
Tips and advice
28 Dec 2020

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Tips and advice
10 Nov 2020

Electric car charging stations: a complete guide

PCP vs HP – what's the difference?
Tips and Advice
23 Mar 2020

PCP vs HP – what's the difference?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
24 Feb 2021

Average speed cameras: how do they work?

Best cars

View All
Best car interiors
Best cars
10 Mar 2020

Best car interiors

Best electric cars
Best cars
24 Dec 2020

Best electric cars

Best cheap-to-run cars
Toyota Prius front 3/4 cornering
Best cars
1 Feb 2021

Best cheap-to-run cars

The UK's top 10 fastest hot hatchbacks
Hot hatches
9 Apr 2020

The UK's top 10 fastest hot hatchbacks