Skip advert
Advertisement
In-depth reviews

Mercedes EQC SUV - Reliability & safety

Reliability and safety are promising but it's early days

Carbuyer Rating

4.0 out of 5

Owners Rating
Be the first to review
Reliability & safety Rating

4.0 out of 5

The Mercedes EQC doesn't just represent a new model for the German brand, but a new era, so it's far too soon to discuss its reliability.

Mercedes EQC reliability

In theory, electric propulsion is far simpler than conventional engines and complex hybrids that combine an engine, electric motor and battery pack, so there should be less to go wrong. However, there can still be issues with the rest of the car, such as its electrics and features. Mercedes 28th place finish (out of 30 manufacturers) in our latest Driver Power survey won't be very reassuring in this regard. However, the brand’s performance when it came to reliability fared slightly better, with a reasonable 16.5% of owners reporting a fault within the first year.

Safety

The Mercedes EQC is fully loaded with safety kit and scored an impressive five stars in Euro NCAP safety tests. In fact, with scores of 96% and 90% for adult and child occupant safety, it's one of the most reassuring SUVs money can buy. Choose the Driving Assistance Package Plus (costing around £1,700) and kit levels increase further with active cruise control, active steering assist and even a function that can help you change lanes on the motorway. It also includes autonomous emergency braking and a system to help you steer to avoid a collision.

Skip advert
Advertisement

Richard is a former editor of Carbuyer, as well as sister site DrivingElectric.com, and he's now Deputy Editor at Auto Express. Having spent a decade working in the automotive industry, he understands exactly what makes new car buyers tick.

Skip advert
Advertisement

Recommended

Hot car deal: premium all-electric Mercedes EQC SUV for £326 a month
mercedes eqc
Deals
13 Mar 2024

Hot car deal: premium all-electric Mercedes EQC SUV for £326 a month

Most Popular

New MINI John Cooper Works first look! Petrol and electric hot hatch coming this year
MINI John Cooper Works camo front quarter
News
20 May 2024

New MINI John Cooper Works first look! Petrol and electric hot hatch coming this year

Best new car deals 2024: this week’s top car offers
Carbuyer best new car deals hero
Deals
24 May 2024

Best new car deals 2024: this week’s top car offers

Speed awareness course: what to expect and who’s eligible?
Police car - open boot
Tips and advice
17 May 2024

Speed awareness course: what to expect and who’s eligible?

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
26 Mar 2024

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Public EV charge point
Tips and advice
11 Jan 2023

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
21 Mar 2024

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors

Top 10 best electric cars 2024
Best electric cars
Best cars
16 May 2024

Top 10 best electric cars 2024

Top 10 best cheap-to-run cars 2024
The best cheap-to-run cars 2023
Best cars
2 Jan 2024

Top 10 best cheap-to-run cars 2024

The UK's top 10 fastest hot hatchbacks 2024
Fastest hot hatchbacks hero
Best cars
2 Jan 2024

The UK's top 10 fastest hot hatchbacks 2024