In-depth Reviews

Mercedes EQC SUV - Reliability & safety

Reliability and safety are promising but it's early days

Carbuyer Rating

4.0 out of 5

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Reliability & safety Rating

4.0 out of 5

The Mercedes EQC doesn't just represent a new model for the German brand, but a new era, so it's far too soon to discuss its reliability.

Mercedes EQC reliability

In theory, electric propulsion is far simpler than conventional engines and complex hybrids that combine an engine, electric motor and battery pack, so there should be less to go wrong. However, there can still be issues with the rest of the car, such as its electrics and features. Mercedes 28th place finish (out of 30 manufacturers) in our latest Driver Power survey won't be very reassuring in this regard. However, the brand’s performance when it came to reliability fared slightly better, with a reasonable 16.5% of owners reporting a fault within the first year.

Safety

The Mercedes EQC is fully loaded with safety kit and scored an impressive five stars in Euro NCAP safety tests. In fact, with scores of 96% and 90% for adult and child occupant safety, it's one of the most reassuring SUVs money can buy. Choose the Driving Assistance Package Plus (costing around £1,700) and kit levels increase further with active cruise control, active steering assist and even a function that can help you change lanes on the motorway. It also includes autonomous emergency braking and a system to help you steer to avoid a collision.

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