In-depth Reviews

Mercedes EQC SUV - Reliability & safety

Reliability and safety are promising but it's early days

Carbuyer Rating

4.0 out of 5

Reliability & safety Rating

4.0 out of 5

The Mercedes EQC doesn't just represent a new model for the German brand, but a new era, so it's far too soon to discuss its reliability.

Mercedes EQC reliability

In theory, electric propulsion is far simpler than conventional engines and complex hybrids that combine an engine, electric motor and battery pack, so there should be less to go wrong. However, there can still be issues with the rest of the car, such as its electrics and features. Mercedes 28th place finish (out of 30 manufacturers) in our latest Driver Power survey won't be very reassuring in this regard. However, the brand’s performance when it came to reliability fared slightly better, with a reasonable 16.5% of owners reporting a fault within the first year.

Safety

The Mercedes EQC is fully loaded with safety kit and scored an impressive five stars in Euro NCAP safety tests. In fact, with scores of 96% and 90% for adult and child occupant safety, it's one of the most reassuring SUVs money can buy. Choose the Driving Assistance Package Plus (costing around £1,700) and kit levels increase further with active cruise control, active steering assist and even a function that can help you change lanes on the motorway. It also includes autonomous emergency braking and a system to help you steer to avoid a collision.

Most Popular

New 2022 Toyota RAV4 Adventure revealed
Toyota RAV4 Adventure
Toyota RAV4
14 Sep 2021

New 2022 Toyota RAV4 Adventure revealed

New Volkswagen Passat set to launch in 2023
2023 Volkswagen Passat
Volkswagen Passat
9 Sep 2021

New Volkswagen Passat set to launch in 2023

Top 10 best small estates 2021
Skoda Octavia Estate
Skoda Octavia Estate
16 Sep 2021

Top 10 best small estates 2021

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
3 Jun 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
15 Jun 2021

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2021
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2021

Top 10 best electric cars 2021
Volkswagen ID.3
Best cars
12 Aug 2021

Top 10 best electric cars 2021

Top 10 best cheap-to-run cars 2021
Toyota Prius front 3/4 cornering
Best cars
10 Jun 2021

Top 10 best cheap-to-run cars 2021

The UK's top 10 fastest hot hatchbacks
Mercedes AMG A45 - rear
Hot hatches
25 Jun 2021

The UK's top 10 fastest hot hatchbacks