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Mercedes EQE saloon - Reliability & safety

Mercedes’ generous battery warranty suggests the powertrain should be reliable

Carbuyer Rating

3.8 out of 5

Owners Rating
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Reliability & safety Rating

4.0 out of 5

The standard three-year warranty Mercedes offers is pretty average, but it also offers a 10-year/155,000-mile warranty for the battery pack. Many EVs get an eight-year, 100,000-mile battery warranty, so Mercedes appears to be really confident that its electric cars will last a long time.

Mercedes EQE reliability

It’s too early to tell whether the Mercedes EQE will be reliable or not. After all, there’s a huge array of next-generation tech on it, and these functions could be expensive to fix if they do misbehave.

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Mercedes finished a very disappointing 25th out of 32 brands in our 2023 Driver Power survey, below BMW but ahead of Audi. Of our respondents, 28% of Mercedes owners said they’d come across a fault in the first year of ownership.

Safety

When Euro NCAP tested the EQE it was a full five-star result as expected, and the car received top marks for adult and child occupants - so it’s a great car for family safety in the event of a crash.

Standard equipment includes traffic sign recognition and an emergency calling system, plus a fingerprint scanner to keep your personal and payment details secure.

AMG Line Premium models benefit from a Driving Assistance Package, featuring blind-spot monitoring, lane-keeping assistance and a system that will automatically brake at speeds of up to 80mph if it spots a hazard you’re not slowing down for.

The trim levels above that get the Plus package, with evasive steering and semi-autonomous driving capabilities – including slowing down for corners and roundabouts.

At speeds up to 19mph, the EQE emits a noise to warn pedestrians or cyclists of its presence.

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Charlie writes and edits news, review and advice articles for Carbuyer, as well as publishing content to its social media platforms. He has also been a regular contributor to its sister titles Auto Express, DrivingElectric and evo. As well as being consumed by everything automotive, Charlie is a speaker of five languages and once lived in Chile, Siberia and the Czech Republic, returning to the UK to write about his life-long passion: cars.

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