In-depth Reviews

Mercedes GLE SUV - Reliability & safety

Mercedes reliability has improved in recent years, and its cars are generously equipped with safety kit.

Carbuyer Rating

3.7 out of 5

Owners Rating

5.0 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

Mercedes' reputation as a maker of desirable, high-quality cars endures in spite of owner opinion that occasionally falls short of expectations. However, although Mercedes' standings in our 2020 Driver Power survey seem unimpressive, we have little reason to doubt the quality of its cars' construction. Nor is there any reason to doubt the GLE' safety, thanks to a long list of crash-mitigation equipment fitted as standard.

Mercedes GLE reliability

While the GLE is too new to have appeared in our 2020 Driver Power survey, Mercedes as a brand failed to impress, coming 28th out of 30 manufacturers. A reasonably high 16.5% of owners experienced at least one fault within the first year, complaining of poor build quality, along with high fuel economy and servicing costs. Customers were more complimentary about interior styling and infotainment.

Safety

Mercedes is a manufacturer that prides itself as being at the cutting edge of car safety technology, and it was among the first car makers to introduce driving assistance aids such as lane-keeping assistance and active cruise control. Both are standard on the GLE.

Independent expert crash safety body Euro NCAP has put the latest GLE through its paces, and has awarded it the top five-star rating. The test has got much stricter since the last-generation car was tested in 2015, which shows just how safe the new car is. Euro NCAP rated it at a very impressive 90% or more for adult and child protection, while the pedestrian protection and safety technology categories scored 78% - again, a really good score.

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