Renault Captur review – Reliability & safety

The Renault Captur received a full five-star rating from Euro NCAP when it was tested towards the end of 2019. Renault has previously received mixed reviews in terms of reliability, but not many Captur owners have encountered problems thus far. The Captur came in a middling 34th place out of the top 75 cars overall in the 2023 Driver Power owner satisfaction survey, although reliability was rated one of its strong suits. It didn’t chart on the 2024 edition, however.

Renault Captur reliability

The Captur is loaded with new components and technology, but it seems to all work as it should, as the Captur was rated highly for reliability in 2023’s Driver Power survey, coming 17th in this category but 34th out of the 75 top models in the rankings overall.

Disappointingly, Renault itself came 28th out of 32 brands in our 2024 Driver Power survey, and a middling 24.4% of owners reported a fault with their car in the first year of ownership, which was about average. That performance represents just a one-place improvement from 2023, but Renault owners gave strong results for low running costs, affordable maintenance and reasonable tax and insurance.

Safety

The Renault Captur received a full five-star rating from Euro NCAP when it was tested, scoring strong results in the adult and child occupancy protection categories of 96% and 83% respectively. The car also scored 74% for its safety assist technology, thanks to a new suite of safety technology that was added when the latest model was introduced.

According to Renault, the Captur has ‘the most comprehensive range of driver assistance systems’ of any crossover, aimed at making driving simpler and safer. Available kit includes a 360-degree camera view, a Highway and Traffic Jam Companion that can help drive the car in certain situations, adaptive cruise control, lane keep assist and traffic sign recognition. The Captur also has updated autonomous emergency braking that can spot cyclists and pedestrians.