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In-depth reviews

Renault Scenic review - Reliability & safety

“Renault has a long history with EVs, but it has work to do to improve customer satisfaction”

Carbuyer Rating

4.4 out of 5

Owners Rating
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Reliability & safety Rating

4.0 out of 5

If you are contemplating the switch to an electric car, or the Scenic will be your second or third EV, it’s reassuring to know Renault has been producing EVs on a wider scale than most rivals. Indeed, when its ZOE launched a decade ago, it quickly became Europe’s top-selling zero-emissions car. While it hasn’t been without small niggles, its battery and motor technology has proved robust.

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On the flipside, Renault’s overall results in our latest Driver Power survey were disappointing. The manufacturer came 29th out of 32 brands, with one quarter of owners reporting a fault within the first year, in comparison to 14% for Citroen and Honda. Owners scored Renault in 14th for its interior technology and boot space, and just a few places lower for driving impressions. However, the majority of reliability issues were with the electrics, followed by seat problems.

How safe is the Renault Scenic?

Renault also has a solid reputation for safety, and the smaller Renault Megane E-Tech achieved a five-star Euro NCAP rating along with the Renault Austra, so we’ll be hoping for the same result here. The Scenic is certainly packed with features, Renault boasting that more than 30 driver assistance systems are packed into the car – no small matter given its family car billing. 

One quirk is its exterior noise at low speeds, designed to alert pedestrians of its presence and composed by French musician Jean-Michel Jarre. It’s active at speeds below 18mph, such as when negotiating car parks and tight urban streets.

What are the Renault Scenic service intervals?

Renault’s website states that its electric vehicles typically require a service every 12 months, however, servicing for EVs is somewhat different. Oil changes are a thing of the past, for a start, and braking components also tend to last much longer thanks to regenerative braking. A service will check the battery and motors, braking system, cooling system and cabin air filters, along with ensuring the car’s software is up to date.

What is the warranty on the Renault Scenic?

The Scenic E-Tech is covered by Renault’s standard warranty, which is unlimited for the first two years, then covers the car up to three years/100,000 miles, whichever comes first. The electric powertrain is covered for up to four years/100,000 miles and the battery pack gets its own separate cover for eight years/100,000 miles for added peace of mind.

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Andy is Carbuyer's managing editor, with more than a decade of experience helping consumers find their perfect car. He has an MA in automotive journalism and has tested hundreds of vehicles.

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