Mercedes A-Class hatchback (2013-2018): owner reviews

“The Mercedes A-Class is a family hatchback with a classy interior that’s desirable and can be highly affordable to run”

Carbuyer Rating

3.6 out of 5

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Owners Rating

3.6 out of 5

56%of people would recommend this car to a friend.

Owner Rating

  • 5reviews
  • 4reviews
  • 2reviews
  • 2reviews
  • 1reviews

Common Problems

  • Brakes, Engine (1 cases)
  • Brakes, Electrics, Engine, Gearbox / clutch, Suspension (1 cases)
  • Brakes, Electrics (1 cases)
  • Electrics, Other (1 cases)
  • Engine (1 cases)
  • Brakes (1 cases)

Owner Review

5 out of 5

Version

200 AMG Sport

Year of registration

2014

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

New

Typical MPG

50
Review
What a car. Fantastic to look at and drive. The negative comments some people have said about this car amaze me. You must have had a test drive first? So if it's that bad buy the unstylish other makes out there! Mine is in mountain grey and has AMG styling and to me seems very quick but with excellent fuel economy. The shape turns heads every time I drive it and people stop me about it all the time. Great car!!

Owner Review

4 out of 5

Version

A180 Petrol Manual

Year of registration

2013

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

New

Typical MPG

40
Review
I've owned this car for a few months and I think that its 122 hp are more than enough for commuting and overtaking if I am driving alone. I think it's quite comfortable (it doesn't have the AMG kit with sport suspension) and very stylish. I love the low seating position, it makes me feel as if I were driving a sports car. The downsides are the rear seats (which can be quite claustrophobic for some people in long trips) and the poor rear visibility due to the small windows. I haven't had any reliability issues so far.

Owner Review

5 out of 5

Version

2.0 A250 AMG Sport

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

29
Review
Great car, stunning to look at and a blast on B-roads.

Owner Review

1 out of 5

Version

A Class A180

Year of registration

2013

Owned

Less than a year

Bought Car

Used
Review
So November 2013 I brought a brand new A class from a Mercedes dealership. The car was fantastic And at the time seemed worth the £23k I paid. HOWEVER the car has broken down on me a total of 5 times. I have been into the dealership on 3 occasions to get the problem sorted and each time being told the problem is sorted or they can't find any fault. On the 3rd attempt they have realised a serious fault with the car but cannot seem to fix the problem. My car has now been in the garage for 3 weeks and no one can update me on what's going on. I have had no choice but to reject the car and ask for a replacement however even this is something no one seems to be sorting! All I can say is my high regard for Mercedes and the quality of their vehicles and service has been shattered and I'm left with no idea of what's happening. I even try to call the customer services who only can contact the dealership and update me through them. It seems Mercedes have completely failed me and I am now driving around in a vauxhall with no resolution in sight!!

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

42
Review
-

Owner Review

5 out of 5

Version

1-1.5 litre, Diesel, Manual

Year of registration

2013

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Typical MPG

75
Review
Only a month old so as expected!
Running Cost

5 out of 5

Predicted mg is upto 86 so should be great combined with good future value

Owner Review

5 out of 5

Version

A45 AMG

Year of registration

2015

Average annual mileage

10,000 – 14,999

Owned

2 - 3 years

Bought Car

Used

Typical MPG

30
Review
Fabulous! An absolute pleasure to drive. Its performance is astonishing on the open road yet it's docile and agreeable in town. I've not had any issues with the car and my local Mercedes garage have provided a high level of service as a part of the maintenance contract. The suspension is on the firm side but I accept this in consideration of the cars performance and handling. I took out an insurance policy to cover the alloy wheels and this for £200, has been money well spent. Its inevitable that they will be scraped. The car looks great, sounds great and is an amazing drive. I look forward to the new model later in 2018.
Reliability

5 out of 5

No problems at all in almost three years of ownership
Performance

5 out of 5

Outstanding, acceleration is breathtaking.
Running Cost

3 out of 5

On the high side. I pay £33 a month to cover 3 years of maintenance.

Owner Review

5 out of 5

Version

A-Class A180 1.5 CDI

Year of registration

2013

Bought Car

New

Typical MPG

68
Review
Actually this little car has been my favorite so far. For only a 1.5 CDI it will easily keep up with 1.9 tdi golf's. The mile per gallon is outstanding I roughly get around 68mpg however I have achieved over 72 on my long journeys costing me only £12 to get to Portsmouth from south Wales. The gearbox is smooth and actually feels like it's ment to be there . The engine runs as smoothly as a whistle, quite surprising for a French Renault engine huh? Well looks like Mercades and Renault have pulled this great little car together.

Owner Review

2 out of 5

Version

A180 diesel sport

Year of registration

2014

Average annual mileage

15,000 – 19,999

Owned

2 - 3 years

Bought Car

Used

Typical MPG

52
Review
Looks good inside and out. Engine is a little sluggish but mpgs compensate a little for that. Been in the Mercedes dealership a few times for squeaky clutch, creaking seats, and screeching brakes. It's now in for the turbo to be fixed. Shame as it looks the part, but there are too many issues to justify the price tag when the car has only done 35k miles

Owner Review

1 out of 5

Version

A200 Sport

Year of registration

2013

Average annual mileage

5,000 – 9,999

Owned

2 - 3 years

Bought Car

Used

Typical MPG

40
Review
Almost everything that can go wrong with this car will go wrong, 3 months after buying it new the gear box went. No one at Mercedes seemed to know what the issue was and the car spent over a month in the garage being fixed. When it came back it had a lovely big scratch down the side courtesy of the dealership. A year after owning it the front speakers broke. Took it into the dealership and was told it was fixed, a week later it had to go back in for the same issue. At the end of year two the rear wiper electronics broke. A few months into year two the ECU cut out and locked the car down, once the ECU was replaced none of the wiper controls or indicators worked so back into the shop again. 2 years 9 months in and the shock absorber broke and speaker issue is back once again. Overall when the car is working its nice to drive and the MPG is pretty good for a daily driver. However the constant issues with the car along with the poor build quality (very plasticy and noisy) are definitely not up to usual Mercedes standards. Looking around it doesn't even seem like these are one off issues. Would not recommend this car when Audi and BMW have much better offerings in terms of speed/build quality and reliability

Owner Review

4 out of 5

Version

A180 Cdi Sport Edition

Year of registration

2015

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Typical MPG

58
Review
Owned this car for a month now and not long enough to comment on reliability but I had to write the review to highlight the mpg. I travelled from Edinburgh to York and back and averaged 70.2 mpg. City driving is giving an average of 52mpg. Delighted with these figures and everything else about the car. Only complaints are the speech recognition for the sat nav which maybe just doesn't understand a Scottish accent.
Reliability
No comment as only owned for 1 month
Performance

5 out of 5

Love the cruise control and smooth gear change. Surprised by the power of the diesel engine after changing from always having petrol engine cars.
Running Cost

5 out of 5

Fantastic

Owner Review

4 out of 5

Version

180 D

Year of registration

2006

Average annual mileage

10,000 – 14,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

40
Review
Pretty reliable and confortable for short and long journeys. Really easy to park. Handles pretty well, you really can push it in corners, with minimal body roll. Also I like that for its size it is actually pretty spacious. You can't say that about the boot though, seeing as it really short over its wheels, space had to be saved somewhere.

Owner Review

5 out of 5

Version

A180 CDI AMG Line

Year of registration

2013

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

50
Review
Absolutely brilliant car cant fault it. Had no problems with it other than little niggly bits. Plastic quality in places arent the best but overall quality is brilliant. Drives really smooth wish i bought an auto but that may just be personal preference.
Reliability

5 out of 5

Brilliant had no issues always gets me from A to B with no hassle.
Performance

3 out of 5

Performance isnt the best but what do you expect when you buy a 1.5 diesel its not exactly a performance car. But its plenty for pulling power and overtaking does it smoothly and safely.
Running Cost

5 out of 5

Very economical got 65mpg out of it on motorway and normally about 45 to 50 around town. Can be quite thirsty if you have a heavy foot though but tgen i think any car is.

Owner Review

3 out of 5

Version

A200CDI AMG

Year of registration

2015

Bought Car

Used
Review
Pros: Very good sporty handling. Strong braking power comparing with BMW 1 series. The progressive power and gear ratios are good. Also good steering feel (with AMG package only). Cons: issue with fuel door, Engine control unit needed SW update for ignition failure on the highway. There was an issue with indicator stalk plastic. A lot of rattles were'nt solved after going to the dealer. Very stiff with AMG pack even with non run flat tires (Pre FL car) specially in the back seats.

Owner Review

2 out of 5

Version

1.8 petrol sport

Year of registration

2016

Average annual mileage

0 – 4,999

Owned

Less than a year

Bought Car

New
Review
Very dissapointing. Sluggish and underpowered compared to equivalent BMW and Audi models. Surprisingly cheap plastics, noisy, driver unfriendly hand brake position (for uk drivers), boot too small.

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Automatic

Year of registration

2012

Average annual mileage

0 – 4,999

Owned

Less than a year

Bought Car

Used

Typical MPG

27
Review
I am not happy with the noisy brakes which Mercedes say are a " characteristic. " and not a fault
Running Cost

3 out of 5

I don't really take that into consideration

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