Mercedes E-Class Coupe (2009-2017) - Reliability & safety
Sophisticated safety equipment boosts the appeal of the Mercedes E-Class Coupe
The most recent E-Class Coupe is more reliable than the old model, with an interior that feels very well built. It should be safe too, with a raft of clever technology to keep you from harm.
Mercedes E-Class reliability
Stung by the poor reliability of the previous E-Class, Mercedes ensured that this version would be much more durable. This has paid off: in our Driver Power 2014 owner satisfaction survey, the car came in 27th position out of 150 cars looked at.
Mercedes was ranked ninth out of 33 manufacturers in the survey for overall satisfaction, although it fell a little shorter in the reliability category. In both cases it earned similar scores to BMW.
Carbuyer readers who’ve owned the 2009-onwards Coupe have had mixed experiences with reliability. One reader said that his 2013 model had “misting issues” with the headlights, problems with the transmission and a noisy interior. Others had electrical glitches and software problems.
Even though some have complained about expensive servicing, others say they’ve found it cheaper than expected. Other positive comments included “fuel economy is better than expected” and a sat nav that “works flawlessly”.
Mercedes E-Class safety
The E-Class saloon received the full five stars in the Euro NCAP crash tests. This bodes well for the coupe version, which hasn’t yet been tested.
Safety equipment includes some sophisticated technology, which not only anticipates accidents and prepares the car for them, but even monitors your behaviour and suggests taking a break if it thinks you’re drowsy. Anti-lock brakes, airbags and electronic stability control all feature as standard.
Optional safety kit includes a system that uses sat-nav data and a front-mounted camera to show you what speed limits and traffic signs apply to the particular stretch of road you’re on. There’s also a reversing camera that can be further upgraded to a full 360-degree camera.