Volkswagen Polo hatchback (2009-2017): owner reviews

"The Volkswagen Polo is an upmarket supermini with a great interior and plenty of equipment. It’s not the most fun car to drive in its class, but it’s arguably the most grown-up."

Carbuyer Rating

3.7 out of 5

Owners Rating

4.2 out of 5

Price
£15,010 - £24,275
62%of people would recommend this car to a friend.

Owner Rating

  • 25reviews
  • 25reviews
  • 2reviews
  • 6reviews
  • 1reviews

Common Problems

  • Other (6 cases)
  • Brakes, Engine, Other (1 cases)
  • Gearbox / clutch (2 cases)
  • Electrics (5 cases)
  • Brakes (1 cases)
  • Brakes, Engine, Gearbox / clutch (1 cases)
  • Suspension (2 cases)
  • Engine (2 cases)
  • Brakes, Engine (1 cases)
  • Electrics, Engine, Other (1 cases)
  • Brakes, Electrics, Engine (1 cases)
  • Electrics, Engine, Suspension (1 cases)
  • Electrics, Gearbox / clutch (1 cases)

Owner Review

4 out of 5

Version

1.6 TDI SEL 5dr

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

More than 5 years

Bought Car

Used

Typical MPG

50
Review
Great for driving to work each day. Also does the job for everything else in between. Trim is generous.

Owner Review

5 out of 5

Version

1.2 match

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

3 - 5 years

Bought Car

Used

Typical MPG

60
Review
Lovely car. Well built, comfortable to drive even on long journeys and so smooth. I love the gearbox it just easily glides into gear so smoothly. Very light steering and spacious inside. Generous boot space with interior light. Reliable nippy and a good sound system. The nicest car I've ever owned. Stylish . I love it.

Owner Review

5 out of 5

Version

1.4 BlueGT

Year of registration

2014

Average annual mileage

15,000 – 19,999

Owned

1 - 2 years

Bought Car

Used
Review
Had my car since April 2014 and it has been a pleasure to drive. Whether that be at 30 round town or 70+. The ride is quiet with no knocks or rattles and the stereo is high quality. Only problems I have had is with a resistor on the heater fan which was fixed under warranty and the fact I have had 5 punctures on my run flats but with the tyre insurance is has cost me £50 all in. All in all it's a VW and does what it says on the tin.

Owner Review

5 out of 5

Version

1.2 TSI SE

Year of registration

2015

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used

Typical MPG

46
Review
While I've only owned the car for less than a year, it's been a fantastic car to own so far. Process of ordering the car was brilliant, and staff at Lancaster VW St Albans were particularly helpful and informative all the way along. The car one issue when I picked it up - the USB slot wasn't working, but that was remedied quickly and free of charge - they couldn't do enough for me. The car performs very well considering its engine size, and it's settled and refined on long motorway trips. It's got all the kit I need for what I use it for and feels very well put together. All-in-all I'm very happy with it and hope it continues this way until it's time to change it for something else!

Owner Review

2 out of 5

Version

1.2

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

3 - 5 years

Bought Car

New

Typical MPG

7000
Review
After 40,000 miles needed new timing chain! Apparently not that uncommon for Polos (£500). Also needed new water coolant bottle because of leak. Always something needing done to brakes.
Performance

3 out of 5

A bit noisy but nippy
Running Cost

2 out of 5

Road tax £125 mileage ok

Owner Review

4 out of 5

Version

1.4 Match DSG7

Year of registration

2012

Average annual mileage

More than 20,000

Owned

1 - 2 years

Bought Car

Used

Typical MPG

43
Review
Bought as needed small motorway runner, had quite a budget so thought I would buy a brand new car for my first! Tried the Fiesta, Ibiza and a ton of of others, but the Polo wins by a mile on the Motorway side of things. Car is quiet, comfy, and refined. I've drove this from Manchester to Germany and no issues at all, maybe except the fact I didn't buy enough Red Bull! I have had a gearbox replacement, I have the DSG 7 Speed box in my Polo and it basically grinder itself to bits, took into VW and they were great about it, had my car back in two days and feels amazing, done another 25'000 miles and no issues at all, VW have since recalled all DQ200 (DSG7) cars to get these boxes checked. Engine is nice, peppy enough for 70+ on Motorway and gets me decent MPG for my 65mph work commutes. I normally average around 44-48 and that's a little urban driving too. One thing I must say if you put your foot down the milage rand will take a good few miles away from you as punishment! Admittedly not as fun as the fiesta, but that doesn't mean you can't chuck it around, grip is good, and predictable, and with the DSG is easy to power out and have a bit of fun with, the Polo can put a smile on your face when you/it wants. Another reason why I bought the Polo, quality, the interior is lovely, it's like a mini MK6 Golf! Touch points all feel soft, as does the upper dash, doorsills are soft, and overall, it's just a nice place to be, especially in jams, stereo sounds nice, not tinny, nor does it have too much bass. VW have concentrated on making a solid all rounder, not a good driving car, or something with supersoft suspension for comfort, they made a quality product, and it does everything well.

Owner Review

4 out of 5

Version

Petrol, 0

Bought Car

New

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Automatic

Year of registration

2009

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

33

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2011

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

45
Review
Never had a problem and the car is always reliable
Running Cost

4 out of 5

fuel consumption could be better I guess but otherwise really good

Owner Review

3 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
car 3 weeks old and been in garage for 8-9 days total for problems pulling to the left

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Typical MPG

42
Review
NEVER LETS US DOWN
Running Cost

4 out of 5

no need for spare parts.

Owner Review

4 out of 5

Version

1-1.5 litre, Diesel, Manual

Year of registration

2012

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used

Typical MPG

65
Review
Ther was an engine management problem within 2 months of owning the car. Was a faulty sensor.
Running Cost

5 out of 5

65-70mpg easily, no road tax, 3yrs servicing included in the price of the car, doesnt seem to go through tyres.

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2011

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

55
Review
no problems and dealer helpful
Running Cost

4 out of 5

they have been low so far

Owner Review

5 out of 5

Version

1.5-2 litre, Diesel, Manual

Year of registration

2011

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

50
Review
Works well every time, all the time. It only goes the garage for the yearly service.
Running Cost

5 out of 5

Cost's are very good , Tax Ł30, Fuel Costs per month excellent given todays ltr price,Service cost nil for the first 3 services ( part of the deal ) Overall very happy.

Owner Review

3 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

45
Review
ok
Running Cost

4 out of 5

ok

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Semi Auto

Year of registration

2010

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

45
Review
Would not engage reverse once (Automatic gearbox)
Running Cost

5 out of 5

As I expected

Owner Review

4 out of 5

Version

1.5-2 litre, Diesel, Manual

Year of registration

2010

Average annual mileage

10,000 – 14,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

50
Review
rear brakes gone after first 11,000 miles other than that A1
Running Cost

5 out of 5

low tax high fuel economy v good

Owner Review

4 out of 5

Version

1.4 Se DSG

Year of registration

2010

Average annual mileage

0 – 4,999

Owned

2 - 3 years

Bought Car

Used

Typical MPG

32
Review
I`m coming to the end of my 3 years with this car and wont be sad to see it go. The first 18 months this car was brilliant, it looks good in the Nimbus grey, boot space is excellent and the under boot shelf is handy for storage. The gearbox was smooth and was very nippy for a little 1.4 engine. But, even with its regular servicing the car feels older than it is. The powers dramatically gone and when slowing can hear the lower gears clunking. When I back out of the drive the brakes seize if I dont drive it for a week. The car has only done 14,000 miles in 3 years and serviced when the handbook tells me to, but the car just doesnt feel as good as it should. Which is a shame, so going for a Fiesta now, the wifes had 5 so far and each one has been problem free and she drives 10,000 miles a year.
Reliability

3 out of 5

For a car that averages 4,000 miles a year, this car should be perfect. But, clunking gear changes with the DSG gearbox and seizing breaks if not driven for a few days isnt a good sign. Also in the last 8 months it took several attempts to start. Not good considering its regularly serviced by VW themselves.
Performance

4 out of 5

The 1.4 DSG, especially in sport mode make this a nippy little car for getting onto the motorway. Around town too its quick off the mark.
Running Cost

4 out of 5

Not bad to run, but being an automatic means the fuel costs are a bit dearer, but only an extra £10 a month compaired to a regular petrol engine.

Owner Review

3 out of 5

Version

match, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2009

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used
Review
Its a good runabout car, not designed for top performance but it gets you about town easily enough and can hold its own on the occasional long journey when required

Owner Review

4 out of 5

Version

S, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2009

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used
Review
I am satisfied - it is a cheaper car with lower running costs that the one i had previously but speed/performance is (obviously) reduced.

Owner Review

3 out of 5

Version

S, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Owner Review

5 out of 5

Version

moda a/c, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2009

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used
Review
A fun car

Owner Review

4 out of 5

Version

SE, 1.6-litre to 1.9-litre, Diesel, Manual

Year of registration

2009

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used
Review
Well built, reliable, economical and enjoyable to drive.

Owner Review

4 out of 5

Version

SL, 1.0-litre to 1.5-litre, , Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

New
Review
I have owned many vw over the last 30 years but the tsi 1200cc engine make it a star! Its overall a better cat than the golf mk 5 it replace. Down sizing worked for me.

Owner Review

4 out of 5

Version

SE, 1.6-litre to 1.9-litre, Diesel, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
Typically reliable volkswagen. Build quality excellent.

Owner Review

5 out of 5

Version

1.2 tsi se

Year of registration

2015

Average annual mileage

0 – 4,999

Bought Car

New
Review
The car runs beautifully, the ride and comfort is excellent, build quality is excellent, feels like you are driving a much larger car. The interior is lovely and would recommend this car for sure, I am well pleased. It has put the fun back into driving for me,
Reliability

5 out of 5

Excellent
Performance
Excellent
Running Cost

5 out of 5

Excellent

Owner Review

3 out of 5

Version

1-1.5 litre, Petrol, Automatic

Year of registration

2012

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used

Typical MPG

50

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Semi Auto

Year of registration

2011

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

45
Review
Good reliability
Running Cost

4 out of 5

3year sevicing pack included with finance plus warranty keeps cost down

Owner Review

4 out of 5

Version

1-1.5 litre, Diesel, Manual

Year of registration

2011

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

New

Typical MPG

65

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2012

Average annual mileage

0 – 4,999

Owned

Less than a year

Bought Car

Used

Typical MPG

34
Review
Absolutely no problems in the six months or so that I have owned the car.
Running Cost

3 out of 5

Expensive cost of Road Tax ie. Ł215 for a small car and expensive on fuel cost if someone does a fairly high / high annual mileage.Can't comment on cost of spare parts as I haven't needed any yet. Insurance cost Ł344 a year at the moment but with a 70% NCD.

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

45
Review
all ways works, well made
Running Cost

5 out of 5

annual service

Owner Review

4 out of 5

Version

1-1.5 litre, Diesel, Manual

Year of registration

2011

Average annual mileage

More than 20,000

Owned

1 - 2 years

Bought Car

Used

Typical MPG

68
Review
Never had a moment's trouble.
Running Cost

5 out of 5

Excellent MPG, which was why I bought it. And Service Plan from VW is perfectly reasonable.

Owner Review

4 out of 5

Version

1.5-2 litre, Diesel, Manual

Year of registration

2011

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

60
Review
Has yet to let me down
Running Cost

5 out of 5

Fuel consumption is very very good

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Semi Auto

Year of registration

2010

Average annual mileage

5,000 – 9,999

Bought Car

New

Typical MPG

45
Review
.
Running Cost

4 out of 5

.

Owner Review

4 out of 5

Version

CL, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

New
Review
Vw polo 6n, what can i say? Picked it up for less than 400, runs perfectly, and got nothing wrong to say about it. Practical and feels safe. Old but doesn't seem to want to stop running. A***!

Owner Review

4 out of 5

Version

trendline, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

10,000 – 14,999

Owned

1 - 2 years

Bought Car

Used
Review
Practical, reliable and stylish for a good price; quite economical to run.

Owner Review

5 out of 5

Version

SEL, 1.0-litre to 1.5-litre, Petrol, Automatic

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
A big improment on the previous model which i would never have bought, all the qualties of a golf but more afrodable

Owner Review

4 out of 5

Version

dont know, Less than 1.0-litre , Petrol, Manual

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

New
Review
Relibable

Owner Review

5 out of 5

Version

S, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used
Review
Excellent small car, has the feel and quality of a much bigger car.

Owner Review

5 out of 5

Version

B lue Motion, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

15,000 – 19,999

Owned

Less than a year

Bought Car

Used
Review
Brilliant

Owner Review

5 out of 5

Version

Blue Motion, 1.0-litre to 1.5-litre, Diesel, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
It is a concept car and i am delighted with it.

Owner Review

4 out of 5

Version

cl, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

0 – 4,999

Owned

3 - 5 years

Bought Car

New
Review
Tough, reliable, quiet-running small car-would buy another.

Owner Review

4 out of 5

Version

se, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

0 – 4,999

Owned

Less than a year

Bought Car

New
Review
Does what i require

Owner Review

5 out of 5

Version

SE, 1.6-litre to 1.9-litre, Diesel, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
I am an unashamed vw addict and rate their cars as 1st class in every department.

Owner Review

5 out of 5

Version

Blue Motion, 1.0-litre to 1.5-litre, Diesel, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
I believe that my car is a brilliant concept car. It is built for a purpose and that is to save fuel and to give out small emmissions. I believe that it meets those criteria and is great to drive and ride in.

Owner Review

5 out of 5

Version

SE, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2009

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
Easy to drive,smooth and comfortable

Owner Review

5 out of 5

Version

se, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used
Review
Great

Owner Review

5 out of 5

Version

1.4tsi GT

Year of registration

2015

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

43
Review
Very good car got the 3 door fuel consumption very good round the doors.had a diesel car before this one had on got problem with dpf went for this model because it got the power with it having a 150 bhp plus got act engine that drops in to 2 sillenders when your at the speed you need very smart car had 2 previous polos but this is far the best

Owner Review

5 out of 5

Version

1.2 TSI 90ps SE Design

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

60
Review
Bought this car for my son as he only liked the Volkswagen polo models 09 onwards, and didn't like Vauxhall corsas or the Ford Fiesta (which he learned in) . Bought outright, car under his name and insurance policy. The insurance quote at first was £870 now after 1 years no claims he then paid £520. This motor can get from 0-60 with no problems taking about 11 seconds which is fast for a small car compared to other competitors! And for a 17 year old it's a pretty nippy and stylish car for someone who has passed. However when changing into 3rd gear he's told me that the gear box can make an odd scrapping noise as if he hasn't dipped the clutch enough, although nothing drastic has happened it's just once in a while this happens. This car is also fitted with stop start and one day when commuting through the city centre, the car failed to start backup after a couple tries manually it finally did, but then proceeded to die out again at the next stop. When taken back to the dealer we were then told to switch stop start off everytime when entering the car as it drains the battery, which is what happened! Other than that he has never had a problem with the car and personally I think it's one of the best smart minis on the roads today!
Reliability
Very reliable never once had a problem other than a almost flat battery.
Performance

5 out of 5

Great performance for a 1.2 90hp engine, 0-60 in 11 seconds.
Running Cost

5 out of 5

A full tanks worth costs around £40, constant motorway driving got him 580 miles, so really good for a petrol engine.

Owner Review

4 out of 5

Version

1.4 Match Edition

Year of registration

2014

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

36
Review
Use mostly for around town, but a few fairly long trips every few months or so. On motorway trips it gets fairly good economy in the high forties, around town it can get around low thirties depending on traffic. Lots of kit, A/C great, cruise control a real plus for motorways. Boot is a reasonable size, movable boot floor an excellent addition, as it means a flat load through with the rear seats down, though not great for long items. Comfortable and quiet for long distances, though seats can be a little tough after a really long way. Not had any problems to speak of in 18months, though have started to notice the odd suspension related knocking of late. Engine (1.4 petrol, 85bhp) is ok around town - it's quiet, but does need working to move quickly but handles motorway well. 5-speed manual is a little worked when doing 70mph, 6th gear would have been welcome. Overall a good little car, as long as you don't need to carry too much, too far, too often!
Reliability

5 out of 5

No problems, starts and runs every time.
Performance

3 out of 5

Engine is quick when worked hard but it doesn't like to be, doesn't really suit being driven too hard. Not hugely inspiring in confidence for brisk driving either
Running Cost
Not bad, no stop start, so sitting in traffic engine stays running (unless you turn it off, obviously!) and does do well on motorways. Have seen 53mpg over a constant 55-65mph journey (c.300 miles of motorway)

Owner Review

4 out of 5

Version

1.5-2 litre, Petrol, Manual

Year of registration

2009

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

55

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

41
Review
i have had zero problems with my vw

Owner Review

4 out of 5

Version

1.5-2 litre, Diesel, Manual

Year of registration

2010

Average annual mileage

10,000 – 14,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

40

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

40

Owner Review

3 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

60

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Semi Auto

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Typical MPG

50
Review
I have never had a problem
Running Cost

5 out of 5

AS expected

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

50
Review
Has broken down once. Manufacturer mod. to the turbo carried out by dealer.
Running Cost

4 out of 5

OK so far.

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Semi Auto

Year of registration

2010

Average annual mileage

15,000 – 19,999

Owned

Less than a year

Bought Car

New

Typical MPG

41
Review
Nothing wrong with it
Running Cost

4 out of 5

Main dealer parts & servicing is very good value

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2011

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

New

Typical MPG

45
Review
its never let me down yet
Running Cost

4 out of 5

cheaper tax and insurance and good on fuel

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

New

Typical MPG

45

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Typical MPG

44
Review
start first time no matter the weather or time of year
Running Cost

4 out of 5

affordable

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2011

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

30
Review
Great engineering from VW
Running Cost

3 out of 5

Not had any repairs so far

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

40
Review
couple of minor problems sorted under warantee
Running Cost

4 out of 5

Bought with service pack and mpg not bad

Owner Review

3 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2009

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

44
Review
During the first year it had about one month off the road due to oil leaks and parts shortages. Since then it's been solid.
Performance

2 out of 5

Five speed gearbox with wide spaced ratios makes for sluggish progress, especially if you have to accelerate uphill. The car would benefit from a six speed gearbox with closer ratios - final drive ratio is fine.
Running Cost

4 out of 5

On a long run the economy can be very good. In 24,000 miles I've not needed to change tyres or brakes. I did buy the car with a servicing plan for Ł249, although that item now costs considerably more.

Owner Review

5 out of 5

Version

1-1.5 litre, Diesel, Manual

Year of registration

2011

Average annual mileage

10,000 – 14,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

65
Review
Not only reliable but the franchised dealer ensures I'm rarely inconvenienced. Dearer there but the car is known from day 1 to the day I trade it in.

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2011

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

45
Review
Very good build-quality.
Running Cost

5 out of 5

MPG can be around 50-55 on the motorway anf 40 around town. Low tax and insurance

Owner Review

4 out of 5

Version

sel, 1.6-litre to 1.9-litre, Diesel, Manual

Year of registration

2010

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used

Owner Review

4 out of 5

Version

fox, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

5,000 – 9,999

Owned

More than 5 years

Bought Car

New
Review
Excellent value if somewhat lacking in all rrespects from the golf it replaced, after 19 years

Owner Review

Version

, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

5,000 – 9,999

Owned

3 - 5 years

Bought Car

New
Review
Solid, reliable, suits me

Owner Review

5 out of 5

Version

S + comfort-pack, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

0 – 4,999

Owned

Less than a year

Bought Car

Used

Owner Review

4 out of 5

Version

SEL, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
Ok so far

Owner Review

4 out of 5

Version

GL, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

10,000 – 14,999

Owned

1 - 2 years

Bought Car

New
Review
Fairly reliable, keeps running with a little tlc, amazing for its age.

Owner Review

3 out of 5

Version

L, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

New
Review
Ok for a second hand car that was cheap to buy. Lasting longer than expected compared with other makes i,ve owned. Extremely good on fuel on long runs, 60 mpg. The interior looks as though it will wear out before the motor.

Owner Review

3 out of 5

Version

SETDI, 1.6-litre to 1.9-litre, Diesel, Manual

Year of registration

2010

Average annual mileage

15,000 – 19,999

Owned

Less than a year

Bought Car

Used
Review
The polo is a great car for the job except for the power surges when car is supposed to slow down. You can only turn a corner in 1st gear

Owner Review

5 out of 5

Version

SE, 1.0-litre to 1.5-litre, Petrol, Automatic

Year of registration

2009

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used
Review
Changing from toyota has not made any difference so far in reliability or pleasure of motoring

Owner Review

4 out of 5

Version

SEL, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2009

Average annual mileage

10,000 – 14,999

Owned

1 - 2 years

Bought Car

Used
Review
Oh dear! The car developed a gearbox oil leak, loose trim and a few other issues and was at the dealer for around 3 weeks to get the issues resolved. When it came back the steering didn't seem right and the dealer thought the oil leak was back so kept the car for another week and a half. Parts delays have been some of the issue. A month for a piece of exterior trim was a joke.

Owner Review

Version

SEL, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used
Review
Not at all bad (so far!)

Owner Review

4 out of 5

Version

cl, 1.0-litre to 1.5-litre, Petrol, Manual

Average annual mileage

0 – 4,999

Owned

Less than a year

Bought Car

New
Review
An amazing little runaround with cery few problems considering her age,, was right to isten to my freinds and family and go for a vw!

Owner Review

5 out of 5

Version

SE, 1.0-litre to 1.5-litre, Petrol, Manual

Year of registration

2010

Average annual mileage

0 – 4,999

Owned

Less than a year

Bought Car

Used
Review
Wonderful little car. Just perfect for shopping and collecting the grandchildren from school.

Owner Review

2 out of 5

Version

1.2 Match tdi

Year of registration

2014

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

New
Review
Fairly nice car to drive but considering it’s only just 4 years old and done 38,000, i’ve already had to replace the water pump, the air con has died and the radio unit is faulty and switches itself on and off all the time. I'm not particularly impressed.

Owner Review

3 out of 5

Version

1.6 TDI 90 SEL

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

48
Review
I had a 2006 Polo 1.2 with 60bhp as my first car which i learned in and drove happily for my first year of driving, loved it. So after a year i decided now i had 1 years No Claims i wanted to upgrade! So another Polo seemed the natural choice. Came across this Polo in SE L top spec trim and Flash Red paint and just couldn't say no. Within the first month of owning the car the EGR Valve went which i later found out was extremely common with this engine and in some occasions VW replaced under goodwill. However having bought the car privately i was on my own so forked out £800 at a local independent garage. The car was 5 years old yet had only covered 37000 miles which on first glance looked good, however all the short journeys meant the engine was just full of soot and clogged up. My advice would be be wary of buying this 1.6TDI engine if you do below 15k miles a year or do lots of short journeys, as the DPF (Diesel Particulate Filter) needs to regenerate itself every 100-200 miles and if you turn the car off while its doing it it dumps unburnt Diesel into the Oil and a light comes on on the dash! So I often find myself sitting on the drive for 10 minutes after getting home just for it to finish this process. You can tell its regenerating as the car stinks outside and the RPMs sit at 1000. It has been doing this a lot more since the TDI Emissions Fix Update was applied. I have also had a few electronic issues such as interior lights not working and the AUX is a pain. All in all the Polo is a good car, but to be honest the new petrol engines are just as efficient as the diesels. Just go for a petrol, wish i did!

Owner Review

1 out of 5

Version

1.2

Year of registration

2012

Average annual mileage

0 – 4,999

Owned

3 - 5 years

Bought Car

Used
Review
Never ever again!!! A brand new car plagued with problems and rubbish customer service. 4 yrs old this week 17,500 miles and the power steering pump has gone at the fine tune of £750 for the part. Had to have new battery due to faulty electrics, passenger side window fell in randomly whilst driving and the Bluetooth needs an update which requires inserting a USB lead in which vw tell me will cost over 100 pounds. So my advise is don't bother

Owner Review

5 out of 5

Version

1.2 match

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

3 - 5 years

Bought Car

Used

Typical MPG

60
Review
Lovely car. Well built, comfortable to drive even on long journeys and so smooth. I love the gearbox it just easily glides into gear so smoothly. Very light steering and spacious inside. Generous boot space with interior light. Reliable nippy and a good sound system. The nicest car I've ever owned. Stylish . I love it.

Owner Review

5 out of 5

Year of registration

2010

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

New

Typical MPG

51
Review
I bought this car as I like the solid, non namby-pamby, smart and sophisticated look. Also it is a small car without looking really girly. I wanted the Golf but too expensive for me at this point. Mine is 3 door in sea blue, petrol. The colour is unusual. The vehicle is very smooth to drive and has that quality German drive with not many bumps, outdoes the jerkier cars on the road like the Fiesta and Corsa any time. I think the car has plenty of space and feels much bigger than it appears from the outside. To travel in it is smooth, quiet, comfortable and spacious like the Golf. There are few other superminis in my opinion, with this bigger car feel. So far my 6 year old Volkswagen Polo has had no problems in the year I have had it.
Reliability

5 out of 5

The car is very safe and reliable.
Performance

5 out of 5

Powerful and smooth, even the 1.2 engine.
Running Cost
Running costs are decent but could be better. Although this is a heavier car I would not want to compromise on the solidity for cheaper running costs.

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2009

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

50
Review
No breakdowns yet
Running Cost

4 out of 5

New tyre so far and usual maintenance

Owner Review

5 out of 5

Version

1.5-2 litre, Diesel, Manual

Year of registration

2012

Average annual mileage

5,000 – 9,999

Owned

Less than a year

Bought Car

Used

Typical MPG

45
Review
Faultless

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2012

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

Used

Typical MPG

48

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Automatic

Year of registration

2010

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

35

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2009

Average annual mileage

5,000 – 9,999

Owned

3 - 5 years

Bought Car

Used

Typical MPG

28
Review
Battery went flat - dealer found a voltage leak. Reset electronics and it worked ok. Nothing actually fixed so still waiting for it to happen again. Flooded badly once from cold starting.
Running Cost

3 out of 5

What I expect.

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2011

Average annual mileage

0 – 4,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

40
Review
1 - shock absorber and boot lock replaced under warranty
Running Cost

4 out of 5

so far only costs have been fuel oil and depreciation

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2009

Average annual mileage

10,000 – 14,999

Owned

Less than a year

Bought Car

New

Typical MPG

43
Review
Seems very Unstable, bought the car 5 months visit dealer 4 times. First time loud noise from handbrake, second time rear speaker failure, third time went to fixed the rear nearside wheel liner, because it stick out dealer mention it, it was a weather defect. Failed first mot because when pulled handbrake car will still have moment. All these are minor fault so cannot put it unreliable.
Running Cost

3 out of 5

Mpg return below expectation, dealership maintainence very expensive! 80 quid for hand brake adjustment and 30 quid for a wiper blade? That's a lot for the money!

Owner Review

4 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2010

Average annual mileage

5,000 – 9,999

Owned

1 - 2 years

Bought Car

Used

Typical MPG

40
Review
Rattles, vibrations, turbo failure, minor electronic faults - all fixed under warranty.
Performance

4 out of 5

Keeps up with the trafficand accelerates well for a little engine.
Running Cost

4 out of 5

40mpg in usually heavy traffic daily is good for real world use.

Owner Review

5 out of 5

Version

1-1.5 litre, Petrol, Manual

Year of registration

2012

Average annual mileage

15,000 – 19,999

Owned

Less than a year

Bought Car

Used

Typical MPG

47
Review
Typically Volkswagen - everything fits perfectly, turn the key and she goes - simples! The only fault is it lacks excitement.
Running Cost

5 out of 5

Built in warranty and service plan takes away the shock.

Owner Review