In-depth Reviews

Toyota Hilux pickup - Reliability & safety

The Toyota Hilux has an enviable reputation for reliability, while all models get plenty of safety equipment

Carbuyer Rating

3.7 out of 5

Owners Rating

3.0 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

A famous television motoring show once subjected an aging Toyota Hilux to a host of hardships, including being set on fire, washed out to sea and blown up during the demolition of a high-rise building, after which it continued to function. While these feats may have been carried out with entertainment in mind (and we don’t recommend attempting them yourself) the point being made was clear: the Hilux is built tough.

Toyota Hilux reliability

Toyota’s 10th-place finish out of 30 manufacturers in our 2019 Driver Power customer satisfaction survey should instil confidence, and drilling down into the figures reveals an impressive result for reliability.


The Hilux was given a dual rating by Euro NCAP, as Toyota submitted both a standard model and one with the optional safety pack for testing (the pack comes as standard on top-spec models). The standard car achieved a three-star rating, mainly because it scored so poorly in the safety assist category. The Hilux with the 'Toyota Safety Sense' safety pack achieved the full five-star rating.

All models feature seven airbags, seats designed to minimise whiplash in the event of a collision, traction control, stability control, hill-start assistance (to prevent rollbacks when stopping on hills) and trailer sway control, which automatically takes curative action if it detects a towed trailer ‘fishtailing’ from side to side.

Icon models and above get ‘Downhill Assist Control’, which helps prevent the Hilux from sliding during slippery descents, while the Toyota Safety Sense pack is standard on the Invincible and Invincible X models. This includes autonomous emergency braking, a lane-departure warning system and a road-sign recognition feature, which ‘reads’ speed-limit signs and the like, relaying them digitally on a dashboard screen.

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