In-depth reviews

Volkswagen Touareg SUV - Reliability & safety

VW customer satisfaction is average but the Volkswagen Touareg boasts impressive safety kit

Carbuyer Rating

4.0 out of 5

Owners Rating

3.2 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

While a mid-table finish might not sound overly positive, Volkswagen finished ahead of some of its key rivals in our latest Driver Power survey. The Touareg also has some of the most advanced safety technology yet seen in the brand's cars and received the full five stars from Euro NCAP.

Volkswagen Touareg reliability

It’s fair to say VW hasn’t always had the smoothest ride in our Driver Power owner satisfaction survey, and the German brand could only manage 19th out of 30 manufacturers in 2020. This did place it above Audi, Land Rover, BMW and Mercedes, however. Volkswagen buyers reported that infotainment and running costs were the strongest areas, and 20.2% told us about a fault within the first 12 months.


The list of safety kit available for the Touareg reads like the vital statistics of a comic-book car, with night vision to help see pedestrians and animals in the dark and semi-autonomous driving aids that can take over the controls in heavy traffic. The Touareg received a five-star safety rating from Euro NCAP, including 89% and 86% for adult and child occupant protection respectively, as well as an impressive 81% in the safety assist category.

Most Popular

Best small SUVs
Small SUVs
31 Dec 2020

Best small SUVs

Best 4x4s and SUVs
Peugeot 3008 SUV rear 3/4 tracking
Family SUVs
14 Jan 2021

Best 4x4s and SUVs

Best first cars
City cars
11 Jan 2021

Best first cars