In-depth reviews

Volkswagen Touran MPV - Reliability & safety

The new Volkswagen Touran should be both reliable and safe

Carbuyer Rating

4.1 out of 5

Owners Rating

3.3 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

Reliability and safety have long been Volkswagen brand hallmarks and it should be no different with this new Touran – although some recent customer satisfaction survey scores give cause for concern over reliability. The car boasts plenty of hi-tech safety technology to avoid or reduce the severity of crashes.

Volkswagen Touran reliability

The latest Touran uses many of the same proven mechanical parts as the now-replaced Volkswagen Golf hatchback – and that car was rated 50th out of 75 models on the UK market in the 2020 edition of our Driver Power owner satisfaction survey. Volkswagen as a brand placed 19th out of 30 carmakers in the same survey.

Safety

The Volkswagen Touran is an advanced MPV when it comes to safety technology. It gets nine airbags as well as a raft of safety systems, including automatic post-collision braking and a pre-crash proactive protection system that will tension the seatbelts and close any open windows if it determines an impact is imminent.

Other notable features include adaptive cruise control (which maintains a safe distance from cars in front on the motorway) as well as autonomous emergency braking to avoid rear-end shunts in traffic and rear cross-traffic alert, which helps with reversing out of a parking space or driveway. Lane-keeping assistance is also offered – this will counter-steer if you drift out of your lane on the motorway.

These safety systems aren't too intrusive and can be deactivated easily if you find them more of a distraction than a help while driving.

Independent crash-testing body Euro NCAP gave the VW Touran five out of five stars in 2015 and it also scored 88 and 89% respectively for adult and child occupant protection.

Recommended

Top 10 best people carriers and MPVs 2022
Dacia Jogger MPV driving - front
Best cars
26 Apr 2022

Top 10 best people carriers and MPVs 2022

Most Popular

Best new car deals 2022: this week’s top car offers
MG HS
Deals
12 Aug 2022

Best new car deals 2022: this week’s top car offers

Top 10 best electric family cars 2022
MG ZS EV - front
Best cars
8 Aug 2022

Top 10 best electric family cars 2022

Kia EV4 SUV to take on the Volvo XC40 Recharge
2024 Kia EV4 - front
News
5 Aug 2022

Kia EV4 SUV to take on the Volvo XC40 Recharge

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
23 Mar 2022

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
5 Nov 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Car buying
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
20 Jun 2022

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2022
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2022

Top 10 best electric cars 2022
Ioniq 5
Best cars
12 Jul 2022

Top 10 best electric cars 2022

Top 10 best cheap-to-run cars 2022
Nissan Leaf front
Best cars
12 Jul 2022

Top 10 best cheap-to-run cars 2022

The UK's top 10 fastest hot hatchbacks 2022
Audi RS 3 driving - front view
Hot hatches
24 Jun 2022

The UK's top 10 fastest hot hatchbacks 2022