In-depth Reviews

Kia Soul hatchback (2014-2018) - Reliability & safety

The Kia Soul has a long warranty and lots of standard safety kit

Carbuyer Rating

3.1 out of 5

Owners Rating

4.2 out of 5

Read owner reviews
Reliability & safety Rating

3.5 out of 5

Kia tends to do well in customer satisfaction surveys and used buyers will have the remainder of the excellent seven-year/100,000-mile warranty to fall back on if things go wrong. There’s a good amount of safety kit, which all comes as standard.

Kia Soul reliability

The Kia Soul didn’t appear in our 2019 Driver Power survey results, but on it's last appearance in 2016 it performed well, coming 54th out of 150 models, while posting an impressive 15th place for build quality. The Soul came a solid 41st in the reliability category and any reliability issues also shouldn't be too much of a worry, thanks to Kia's industry-leading seven-year/100,000-mile warranty.


The Soul received four out of five stars when crash-tested by Euro NCAP. Rivals such as the Renault Captur and Peugeot 2008 scored five stars in their crash tests, while the Citroen C4 Cactus matched the Soul.

Since the Euro NCAP tests were performed, Kia improved the list of safety equipment available on the Soul. A blind-spot detection system can now be fitted, incorporating rear cross-traffic alert to warn you of vehicles approaching quickly from behind. This is in addition to the mandatory safety equipment fitted to every Soul – front and side airbags and ISOFIX child-seat mounts, anti-lock brakes, electronic stability control to help stabilise the car in the event of a skid and a tyre-pressure monitoring system alerts you of a puncture before it leads to a tyre blowout.

Souls also have an anti-theft immobiliser and doors that lock automatically when you set off, while hill-start assist makes sure you don’t roll back when starting the car on a slope.

Most Popular

Car dashboard warning lights: the complete guide
Tips and advice
28 Dec 2020

Car dashboard warning lights: the complete guide

Best small SUVs
Small SUVs
31 Dec 2020

Best small SUVs

Best new car deals 2021
15 Jan 2021

Best new car deals 2021