In-depth Reviews

Mazda CX-5 SUV - Reliability & safety

Reliability is an established Mazda CX-5 strong suit and safety isn’t in question either

Carbuyer Rating

4.0 out of 5

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Owners Rating

3.3 out of 5

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Reliability & safety Rating

4.0 out of 5

The Mazda CX-5 is proving to be a dependable SUV, while its five-star result from Euro NCAP indicates it’s certainly a safe one.

Mazda CX-5 reliability

Five Mazda models scored highly in our 2019 Driver Power owner satisfaction survey. The CX-5 is the second highest of the five to feature, coming in 15th position out of 75 cars. The brand just missed out on a bronze medal in the manufacturer rankings, coming in fourth place out of 30.

Owners of all Mazdas praised the styling, build quality, and the fast and quiet engines that are connected to smooth gearboxes. They love the interior design and build quality, comfortable front seats, and the infotainment systems, including the stereo, phone connectivity and sat-nav quality. The good news continues out on the road, with responsive brakes, seering, ride quality and fuel economy. 


The previous Mazda CX-5 was awarded a five-star rating by the independent crash safety experts Euro NCAP, and this latest model has achieved the same result despite the increased stringency of the latest tests.

With a strong 95% score for adult occupant protection, an 80% child occupant score and a 78% pedestrian impact result, the CX-5 was praised by the testers, who commented it scored maximum points in the tough side pole impact test.

Autonomous emergency braking (AEB) is standard on every CX-5, and this automatically applies the brakes if an obstacle is detected ahead. Euro NCAP found the CX-5’s AEB system “showed good performance, with collisions avoided at all test speeds.” Adaptive cruise control is also standard across the range.

An additional package – available only on Sport Nav+ models – adds blind-spot monitoring and lane-keeping assistance. This pack also extends the autonomous emergency braking system, enabling it to scan behind the CX-5 when it’s being reversed, automatically applying the brakes if an obstacle is detected. It's standard on the GT Sport Nav+

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