Mercedes A-Class saloon - Reliability & safety

Key pieces of safety equipment are fitted as standard to the A-Class saloon

Carbuyer Rating

4.0 out of 5

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Reliability & safety Rating

4.0 out of 5

The Mercedes A-Class is such a new model that reliability is unproven, but considering Mercedes is the world's oldest car manufacturer, we'd hardly call buying one a gamble. If any teething problems should arise, at least you'll be covered by the three-year warranty and roadside assistance Mercedes includes as standard.

Mercedes A-Class saloon reliability

In our 2018 Driver Power owner satisfaction survey, the previous A-Class came 58th out of the top 75 models, with just 2.9% of customers reporting a fault within the first 12 months. The latest model hasn't been surveyed yet, but the Mercedes brand itself came a disappointing 26th out of 30 manufacturers, with 24% of owners reporting one or more faults within the first year.

Safety

Independent crash-test body Euro NCAP has awarded the A-Class hatchback the full five stars, so the near-identical saloon should be just as safe. The Mercedes is fitted with an array of safety systems, both active (to help prevent a crash) and passive, (protecting occupants should the worst happen). Autonomous emergency braking and active lane-keeping assistance are fitted as standard, along with a system designed to detect drowsiness in the driver.

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