Mercedes A-Class saloon - Reliability & safety
Key pieces of safety equipment are fitted as standard to the A-Class saloon
The Mercedes A-Class is such a new model that reliability is unproven, but considering Mercedes is the world's oldest car manufacturer, we'd hardly call buying one a gamble. If any teething problems should arise, at least you'll be covered by the three-year warranty and roadside assistance Mercedes includes as standard.
Mercedes A-Class saloon reliability
In our 2018 Driver Power owner satisfaction survey, the previous A-Class came 58th out of the top 75 models, with just 2.9% of customers reporting a fault within the first 12 months. The latest model hasn't been surveyed yet, but the Mercedes brand itself came a disappointing 26th out of 30 manufacturers, with 24% of owners reporting one or more faults within the first year.
Safety
Independent crash-test body Euro NCAP has awarded the A-Class hatchback the full five stars, so the near-identical saloon should be just as safe. The Mercedes is fitted with an array of safety systems, both active (to help prevent a crash) and passive, (protecting occupants should the worst happen). Autonomous emergency braking and active lane-keeping assistance are fitted as standard, along with a system designed to detect drowsiness in the driver.
