Mercedes recalls 400,000 cars for faulty steering-wheel part

Mercedes recalls 400,000 cars in the UK for potentially faulty ‘clock spring’, which could cause airbag to deploy

Mercedes is to recall over 400,000 cars – including a number of A-Class hatchback, B-Class MPV, C and E-Class saloon, GLA, GLC and CLA models – due to a potentially faulty component in the cars’ steering columns.

The item in question is known as a ‘clock spring’. It allows electrical contact to be maintained between the steering wheel and the steering column as the steering wheel rotates – vital for today’s multifunction steering wheels and their airbags.

A potential issue has been detected in the affected cars’ clock springs’ earthing, which could cause the steering wheel airbag to deploy in certain circumstances. Mercedes reports 30 instances of this happening worldwide, although the company is clear none has occurred in the UK and none has caused a fatality. The company also highlights the issue is unrelated to the Takata airbag recall.

The Mercedes recall affects Mercedes A-Class, B-Class, C-Class, E-Class, GLA, GLC and CLA owners, whose cars were built between November 2011 and July 2017.

Mercedes says the affected cars remain safe to drive under normal conditions, but if an airbag warning light comes on owners should contact their Mercedes dealer for repair work to take place, or call Mercedes Roadside Assitance on 00800 1777 7777. The remedial work should take an hour, and will be carried out free of charge.

If you’d like to know more, head over to our detailed guide to car recalls.

Recommended

Best self-parking cars
DS 3 Crossback
Best cars
16 Jul 2021

Best self-parking cars

Mercedes A-Class hatchback review
Mercedes A-Class cornering
Mercedes A-Class
6 Jul 2021

Mercedes A-Class hatchback review

Mercedes B-Class MPV review
Mercedes B-Class MPV
Mercedes B-Class
2 Jul 2021

Mercedes B-Class MPV review

Best luxury small cars
BMW 118 M Sport
Best cars
30 Jun 2021

Best luxury small cars

Most Popular

Best automatic cars
Blue BMW 3 Series driving
Best cars
21 Jul 2021

Best automatic cars

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Hybrid vs plug-in hybrid vs electric cars
Hybrid vs plug-in hybrid vs electric cars
Tips and advice
6 Jul 2021

Hybrid vs plug-in hybrid vs electric cars

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
13 Apr 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
3 Jun 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
15 Jun 2021

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Best car interiors
Peugeot 208 hatchback
Best cars
25 Jun 2021

Best car interiors

Best electric cars
Volkswagen ID.3
Best cars
6 May 2021

Best electric cars

Best cheap-to-run cars
Toyota Prius front 3/4 cornering
Best cars
10 Jun 2021

Best cheap-to-run cars

The UK's top 10 fastest hot hatchbacks
Mercedes AMG A45 - rear
Hot hatches
25 Jun 2021

The UK's top 10 fastest hot hatchbacks