In-depth reviews

Volkswagen T-Cross SUV - Reliability & safety

Reliability untested but the T-Cross received a five-star Euro NCAP rating

Carbuyer Rating

4.1 out of 5

Reliability & safety Rating

4.0 out of 5

Volkswagen has a good reputation in the UK, which is another reason why buyers flock to the brand. Its position as a premium mainstream manufacturer is appealing, and is backed up by reliable cars, a big dealership network and mostly satisfied customers. Even high-mileage cars hold their value much better than rivals in the classifieds. VW tends to post reasonable results in Driver Power surveys but this slipped somewhat in 2020. Nevertheless, the T-Cross could occupy one of the higher spots in the next couple of years.

The brand is also perceived as a builder of safe cars. All models come with a five-star Euro NCAP rating, and there is plenty of standard safety technology that would be optional extras on some other SUVs.

Volkswagen T-Cross reliability

It’s too early for any specific reliability feedback for the T-Cross but VW fell to 19th out of 30 manufacturers in our 2020 Driver Power survey (still ahead of BMW and Mercedes) while the Golf and Tiguan finished 50th and 51st out of the UK's top 75 models respectively.


Euro NCAP has given the T-Cross a full five-star score. It scored 97% for adult occupant safety, 86% for child safety, 81% in the pedestrians and other vulnerable road users category and 80% for on-board safety tech. The T-Cross features a range of passive and active safety systems to protect its occupants and pedestrians.

These include pedestrian and cyclist protection, automatic emergency braking, front assist and a speed limiter. More expensive trim levels add features like adaptive cruise control, hill start assist and blind-spot monitoring, which help the T-Cross achieve a maximum rating.

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