In-depth Reviews

Audi Q8 SUV - Reliability & safety

Masses of safety equipment is available, but Audi Q8 owner satisfaction is tricky to predict

Carbuyer Rating

3.8 out of 5

Reliability & safety Rating

4.0 out of 5

There isn't a safety feature in Audi's armory you can't specify on the Q8, either as standard or as an option, and it has a five-star Euro NCAP safety rating. It's trickier to predict owner satisfaction – while the car itself is bound to please, neither its reliability nor Audi's customer service can be assured.

Audi Q8 reliability

The Q8 is still a fairly new model, which has an unproven reliability and customer satisfaction record. Although it shares much with the Q7 under the surface, it occupies a position in the brand's range that has never previously been filled. Audi having never offered a model quite like this means there's no real precedent when it comes to owner satisfaction.

Audi's standings in our 2019 Driver Power owner satisfaction survey are average at best – it could only achieve 16th place out of 30 brands surveyed. A disappointing statistic is that 21% of owners reported at least one issue with their car during the first year of ownership. Owners weren’t happy with high costs at the dealer network and when arranging their insurance premiums. 

Safety

Which of Audi's advanced safety features will be fitted to the Q8 as standard has yet to be confirmed. The company is one of the front-runners in driver-assistance technology, though, and the semi-autonomous systems that underpin the Q8's 'Tour Assistance Package' should significantly reduce driver workload, and therefore fatigue, on long or repetitive journeys.

The Q8 has been put through its paces by Euro NCAP and matched the Q7's performance, earning the full five stars. It achieved a 93% score in the adult occupant protection category and a high 87% for child occupant protection.

Next Steps

Which Is Best?

Cheapest

  • Name
    55 TFSI Quattro S Line 5dr Tiptronic [Leather]
  • Gearbox type
    Semi-auto
  • Price
    £64,730

Most Economical

  • Name
    55 TFSI e Quattro S Line 5dr Tiptronic
  • Gearbox type
    Semi-auto
  • Price
    £73,130

Fastest

  • Name
    SQ8 TFSI Quattro 5dr Tiptronic
  • Gearbox type
    Semi-auto
  • Price
    £80,850

Most Popular

New Toyota GR86 unveiled
2021 Toyota GR86 - front 3/4 view
Toyota
6 Apr 2021

New Toyota GR86 unveiled

Best new car deals 2021
i20
Deals
9 Apr 2021

Best new car deals 2021

New Skoda Kodiaq unveiled for 2021
2021 Skoda Kodiaq Sportline static
Skoda Kodiaq
13 Apr 2021

New Skoda Kodiaq unveiled for 2021

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
13 Apr 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Tips and advice
10 Nov 2020

Electric car charging stations: a complete guide

PCP vs HP – what's the difference?
Tips and Advice
23 Mar 2020

PCP vs HP – what's the difference?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
24 Feb 2021

Average speed cameras: how do they work?

Best cars

View All
Best car interiors
Best cars
10 Mar 2020

Best car interiors

Best electric cars
Best cars
24 Dec 2020

Best electric cars

Best cheap-to-run cars
Toyota Prius front 3/4 cornering
Best cars
1 Feb 2021

Best cheap-to-run cars

The UK's top 10 fastest hot hatchbacks
Hot hatches
9 Apr 2020

The UK's top 10 fastest hot hatchbacks