BMW X2 SUV - Reliability & safety
Quality isn't in doubt, but the amount standard safety kit on the BMW X2 seems mean
BMW has long had an enviable reputation for quality and driver reward, giving it one of the strongest images in the market. This helps BMW cars to remain desirable, despite their increasing prevalence on Britain's roads. It's good news when you come to sell, too – used BMWs are always in strong demand.
BMW X2 reliability
Premium car buyers are a demanding bunch, and this is reflected by the fact Lexus was the only luxury marque to make it into the top five in our 2020 Driver Power owner satisfaction results. BMW failed to impress, coming 27th out of 30 manufacturers. This was still one spot ahead of rivals Mercedes but trailed Jaguar (12th), Alfa Romeo (ninth) and Lexus, coming top overall. High servicing costs and higher than average faults were largely to blame, with 20.4% of customers reporting at least one issue within the first year.
BMW owners are particularly impressed by the gearboxes fitted in their cars, and infotainment and technology are well regarded by owners too. However, owners told us their BMWs could be more reliable and are quite costly to run and maintain.
BMW owners are particularly impressed by the engines of their cars, offering strong acceleration. Infotainment and technology are well regarded by owners, too.
Although the X2 was launched several years after the BMW X1 was crash-tested in 2015, independent experts Euro NCAP have decided it can share the X1's five-star crash safety rating. The X1 scored an excellent 90% for adult occupant protection and 87% for how it looks after children in a crash. Safety assistance systems were rated at 77%, while pedestrian protection was given a 74% rating.
Although the X2 has a number of features that help it to lessen the severity of a crash, including brakes that can prepare themselves for application if an impact is sensed, full autonomous emergency braking is only included as part of a driver assistance pack, which also includes lane-departure warning, auto-dipping headlights and speed-limit warnings.
An upgraded package also includes active cruise control and traffic-jam assistance. This can look after acceleration, braking and steering in heavy traffic at speeds of up to 37mph, and works on the condition that you keep your hands on the wheel.