In-depth Reviews

Ford B-MAX MPV (2012-2017) - Reliability & safety

Ford isn’t performing well for customer satisfaction these days, but the Ford B-MAX is very safe

Carbuyer Rating

3.9 out of 5

Owners Rating

3.4 out of 5

Read owner reviews
Reliability & safety Rating

3.5 out of 5

There are no concerns at all with the safety of the Ford B-MAX. Ford has strategically strengthened the car to take account of the fact that it lacks central pillars and this has paid off with excellent crash-test results. The B-MAX comes with all the modern safety equipment you’d expect, too. Less impressive is the fact that customers have found Ford as a brand to be quite unsatisfactory in certain areas.

Ford B-MAX reliability

Ford climbed to 16th out of 26 manufacturers in our 2018 Driver Power customer satisfaction survey, which is good news when it comes to buying one of its cars. In our 2016 survey, the B-MAX itself fared fairly poorly, though. It came a reasonable 76th out of 150 cars, but delve deeper and its 130th-place finish for reliability is distinctly underwhelming. Still, owners did feed back that the B-MAX is a very practical car that’s good to drive.

Safety

Safety shouldn’t be a concern here, with Euro NCAP awarding the B-MAX the maximum five-star crash-test rating, which includes a 92% score for adult occupant protection and 84% for child occupant protection.

The Vauxhall Meriva also scored five stars, but with ratings of 89% and 77% in the same two categories. The Citroen C3 Picasso only managed four stars. It was marked down because not all of its safety equipment is included on lower trim levels – although, in fairness, Ford’s Active City Stop, which can automatically brake the car if it detects an imminent low-speed collision, costs £200 and is an option across the range.

As such a low-cost extra, though, it’s curious Ford doesn’t fit this as standard, although all cars are fitted with six airbags, electronic stability control and emergency braking assistance as standard. Hill-start assistance is also standard on every model except the 1.4-litre petrol.

Most Popular

New Volkswagen Passat set to launch in 2023
2023 Volkswagen Passat
Volkswagen Passat
9 Sep 2021

New Volkswagen Passat set to launch in 2023

New 2022 Toyota RAV4 Adventure revealed
Toyota RAV4 Adventure
Toyota RAV4
14 Sep 2021

New 2022 Toyota RAV4 Adventure revealed

Ford Focus Active hatchback review
Ford Focus Active hatchback
Ford Focus Active hatchback
16 Sep 2021

Ford Focus Active hatchback review

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
3 Jun 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
15 Jun 2021

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2021
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2021

Top 10 best electric cars 2021
Volkswagen ID.3
Best cars
12 Aug 2021

Top 10 best electric cars 2021

Top 10 best cheap-to-run cars 2021
Toyota Prius front 3/4 cornering
Best cars
10 Jun 2021

Top 10 best cheap-to-run cars 2021

The UK's top 10 fastest hot hatchbacks
Mercedes AMG A45 - rear
Hot hatches
25 Jun 2021

The UK's top 10 fastest hot hatchbacks