In-depth reviews

Ford Fiesta hatchback - Reliability & safety

There’s a long list of clever safety equipment available on the Ford Fiesta, but much of it costs extra

Carbuyer Rating

4.4 out of 5

Owners Rating

2.5 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

Perhaps a consequence of its huge sales success, the previous generation of Ford Fiesta was marred by a rather average owner satisfaction score. The latest model will need to achieve rather more if it’s to truly reflect the high-quality image Ford is striving for, but recent results show the company still seems to have work to do.

Ford Fiesta reliability

In our 2021 Driver Power owner satisfaction survey, the latest Fiesta ranked disappointingly in 68th out of the top 75 cars ranked, even if that’s a three-place rise compared to 2020. Buyers were impressed with how the car drives, and Ford’s SYNC 3 infotainment system, but few complimented the interior design and comfort, or the safety features. It only received average marks for running costs and reliability, too, the latter highlighted by a slightly above average number of owners reporting faults in the first year.

Overall, Ford itself finished 25th out of 29 brands, one place down on last year, and its ratings broadly matched those of the Fiesta.

Safety

The latest Fiesta has been through the rigorous hands of Euro NCAP, an independent organisation that specialises in car crash-testing, earning a five-star rating in the process. Structurally, the latest car’s design is a strengthened evolution of the previous model’s – and that was given a five-star rating when it was tested, albeit under a less strict regime than today. It doubtless contributed to the latest model's impressive score, though – the Fiesta is rated at 87% and 84% respectively for how it protects adults and children in an impact. Pedestrian protection is rated at 64%.

Although a rating of 60% for driver assistance is only average for the class, an impressive list of safety and crash-mitigation equipment is available on the Fiesta either as standard or optionally – it's a shame that autonomous emergency braking costs extra. Lane-departure warning and lane-keeping assistance are both standard on all models, though – the latter applies engine power where necessary to pull you back into your lane if it senses the car leaving its lane without you indicating. You can add a driver assistance features pack that includes traffic-sign recognition and driver fatigue monitoring to the ST-Line X model and above.

Which Is Best?

Cheapest

  • Name
    1.0 EcoBoost Trend 3dr
  • Gearbox type
    Manual
  • Price
    £17,560

Most Economical

  • Name
    1.0 EcoBoost Hybrid mHEV 125 Trend 3dr
  • Gearbox type
    Manual
  • Price
    £18,680

Fastest

  • Name
    1.5 EcoBoost ST-2 5dr
  • Gearbox type
    Manual
  • Price
    £23,030

Recommended

Volkswagen Polo vs Ford Fiesta vs Vauxhall Corsa: which should you buy?
VW Polo vs Ford Fiesta vs Vauxhall Corsa
Superminis
26 Jan 2022

Volkswagen Polo vs Ford Fiesta vs Vauxhall Corsa: which should you buy?

Top 10 best used small cars 2022
Ford Fiesta Mk7
Best cars
14 Jan 2022

Top 10 best used small cars 2022

Ford Fiesta hatchback review
Ford Fiesta Best Buy cutout
Ford Fiesta
14 Jan 2022

Ford Fiesta hatchback review

Ford EcoBoost engines: what are they and should you buy one?
2020 Ford Puma - front tracking
Ford Focus hatchback
5 Nov 2021

Ford EcoBoost engines: what are they and should you buy one?

Most Popular

Top 10 best cheap-to-run cars 2022
Toyota Prius front 3/4 cornering
Best cars
17 Jan 2022

Top 10 best cheap-to-run cars 2022

UK road tax 2022: VED tax rates and bands explained
2021 Road Tax explained
Car tax
20 Jan 2022

UK road tax 2022: VED tax rates and bands explained

Best new car deals 2022: this week’s top car offers
Peugeot 308 deals
Deals
28 Jan 2022

Best new car deals 2022: this week’s top car offers

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
5 Nov 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Car buying
21 Jan 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2022
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2022

Top 10 best electric cars 2022
Ioniq 5
Best cars
19 Jan 2022

Top 10 best electric cars 2022

Top 10 best cheap-to-run cars 2022
Toyota Prius front 3/4 cornering
Best cars
17 Jan 2022

Top 10 best cheap-to-run cars 2022

The UK's top 10 fastest hot hatchbacks 2022
Audi RS 3 driving - front view
Hot hatches
21 Jan 2022

The UK's top 10 fastest hot hatchbacks 2022