In-depth reviews

Ford Fiesta hatchback - Interior & comfort

The Ford Fiesta has a stylish interior that almost matches the best in class for quality

Carbuyer Rating

4.4 out of 5

Owners Rating

2.5 out of 5

Read owner reviews
Interior & comfort Rating

4.5 out of 5

It’s fair to say that the previous Ford Fiesta was far from class-leading for interior design, quality and comfort. The great news here is that the latest model is a massive improvement. The dashboard and interior fittings feel well assembled and the materials used are pleasant to the touch.

As well as improved fit and finish, travelling comfort is now far ahead of the previous Fiesta. There’s much more sound-deadening than before – including an ‘acoustic’ windscreen, while redesigned suspension and engine mountings reduce road noise and vibration. Even the ST-Line, with its lowered sports suspension, does a terrific job of insulating passengers from bumpy road surfaces.

Ford Fiesta dashboard

Throughout the latest Fiesta’s interior, the onus has been on creating a more mature, grown-up feel than previous models. Not only does it now almost match the Volkswagen Polo for build quality, it has a more individual look than most rivals and both looks and feels truly welcoming.

Fiesta drivers are faced by a large, clearly designed instrument cluster with a 4.2-inch colour display between the rev counter and speedometer, on which fuel economy and other drive-related information is displayed, as well as a natty start-up sequence. User-friendliness quibbles are limited only to a rear wiper switch mounted at the end of the stalk in a position where it's easily pressed when you didn't mean to.

Elsewhere, the look is dominated by the infotainment system. The cheapest models in the range no longer have a simple 4.2-inch display or a 6.5-inch infotainment system. Instead, even the entry-level Trend now has a tablet-style eight-inch SYNC 3 screen that looks a little jarring in the way it juts out from the top of the dashboard, almost like an afterthought. Fortunately, it turns out to be a pleasure to use. It’ll recognise pinch-and-swipe gestures and also has the advantage of considerably reducing button count – the myriad identical small buttons in the previous model weren’t the easiest to use. The dedicated button to black the display out at night is a thoughtful touch, too.


The trim level line-up consists of Trend, Titanium, Titanium X, ST-Line, ST-Line X and Vignale, with an SUV-style Fiesta Active and sporty Fiesta ST also available and reviewed separately. The previous, rather starkly equipped entry-level Style is gone, and so is the smaller Ford KA+ city car.

This means all Fiestas are pretty comprehensively equipped, with air-conditioning, DAB radio, Apple CarPlay and Android Auto, a Quickclear heated windscreen, hill-start assistance, auto headlights, alloy wheels, Ford’s MyKey driver profile settings, remote-control central locking and Bluetooth standard on all models. In June 2020, the FordPass Connect function was also made standard, giving online connectivity and extra features accessed via a smartphone app.

Titanium has a very well rounded specification and is expected to be the big seller among private buyers. Chrome trim and rear privacy glass establish its look, while auto-dipping headlights, rain-sensing wipers and power-folding mirrors add convenience. Cruise control, keyless go and rear parking sensors do the same inside, while infotainment is upgraded to a system with navigation. The Titanium X gets the B&O audio system, as well as part-leather front seats, wireless phone charging and keyless entry.

The most luxurious model is the Fiesta Vignale, distinguished by 17-inch alloy wheels and a uniquely styled front bumper, grille and fog lamps, with extra lashings of chrome trim. There are heated quilted leather seats, a rear-view camera, adaptive cruise control and a heated steering wheel. It’s more equipment than most versions of the Audi A1 and MINI, but the Fiesta is similarly expensive, which puts it in an awkward position when facing more upmarket brands.

The swish leather seats and faux-leather dashboard trim also make other parts of the interior look a bit cheap in comparison. Still, the Vignale customer experience extends beyond trim, because you’ll also get a dedicated area in the dealership and a ‘Vignale Relationship Manager’ to deal with any customer service needs.

This leaves the ST-Line, which used to match the Trend for standard equipment but is now a bit more generous. It now has sat nav, rear parking sensors and cruise control, plus it gets 17-inch wheels, a distinctive body kit and sports suspension to appeal to younger buyers. Supportive sports-style front seats and a flat-bottomed steering wheel add a racy air. Upgrading to the ST-Line X gives you something of the Titanium’s luxury feel.


Notable options are adaptive cruise control and blind-spot monitoring, as well as a door-edge protection system that deploys a flap when you open the doors to prevent them damaging neighbouring cars.

A full-length panoramic sunroof can be chosen on Titanium, ST-Line X or Vignale models (it used to be standard on Vignale models). A comfort pack, consisting of heated front seats and steering wheel, can be ordered on lower-spec models. A worthwhile option – and one that really ought to be standard – is the driver assistance pack. This bundles autonomous emergency braking with adaptive cruise control and a distance warning system.

Titanium and above can be specified with the B&O PLAY stereo. It includes a total of 10 speakers, one being a boot-mounted subwoofer and another being a front central mid-range speaker for crisp voice reproduction. With 675 watts of total amplifier power, this setup should ensure your favourite music overcomes any road noise.

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