Ford Kuga SUV - Reliability & safety
The Kuga has a full five-star safety score, but Ford’s customer satisfaction is poor
The old Kuga was thought to be durable, although it always lacked the reputation for reliability held by its Japanese rivals. This latest model doesn’t quite seem to buck this trend, as our Driver Power surveys reveal slightly below-average reliability scores.
The Kuga did place a decent 33rd out of 75 models though, with owners praising Ford’s easy-to-use navigation system and the car’s effective brakes. In contrast, Ford itself came a meagre 25th out of 29 brands in our manufacturer list. Owners slated the brand’s car’s build quality and practicality but gave credit to its range of punchy engines.
Independent testers Euro NCAP put the Kuga through its paces before it even went on sale, and it passed with flying colours. Receiving a five-star score, the Kuga scored 92% for adult safety, 86% for child safety, 82% for pedestrian protection and 73% for the array of safety kit on board.
Standard safety features include lane-keeping assist, hill-start assist, autonomous emergency braking and an automatic speed limiter. A Driver Assistance pack costs £1,000 and adds kit such as blind-spot monitoring, traffic sign recognition and front and rear cameras.