In-depth reviews

Hyundai i10 hatchback - Reliability & safety

Hyundai has a good reputation in both areas

Carbuyer Rating

4.0 out of 5

Owners Rating

3.7 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

Hyundai is known for making reliable cars, and should owners run into any trouble, it also offers a competitive warranty. It’s a shame the latest i10 couldn’t perform better than its four-star predecessor in crash tests, although that’s because the tests have become stricter; the i10 still offers a decent array of safety equipment.

Hyundai i10 reliability

Hyundai describes the i10 as a 'brand new car from the ground up'. However, the i10's engines are largely the same as those used before, and we've little reason to expect any issues. On the whole, owners seem to be happy with their cars.

In our 2021 Driver Power owner satisfaction survey, the latest Hyundai i10 came 45th out of the top 75 cars ranked, and it slipped to 62nd place in 2022, which still isn’t a poor position for a city car. Reliability and build quality was one of its strongest categories, only matched by infotainment and bettered by value. However, poor scores for its engine and interior comfort reduced its overall ranking.

The Hyundai brand managed a solid 11th place out of 29 manufacturers overall, but some 21% of owners reported faults in the first year of ownership, compared with 16% for rival brand Toyota in 10th place.

Safety

Even the entry-level 1.0-litre SE comes with an impressive host of safety features, from lane keep assist to autonomous emergency braking and driver attention alerts. It even includes 'eCall’, which automatically alerts the emergency services in the event of an accident.

The latest i10 scored three stars in Euro NCAP crash testing, which was a disappointing result, but was also partly down to much tougher testing being introduced for 2020. Euro NCAP commented that the dashboard structure could pose a potential risk of injury in a head-on collision and that the dummy driver's body was able to 'submarine' under the seatbelt.  

Andy is Carbuyer's managing editor, with more than a decade of experience helping consumers find their perfect car. He has an MA in automotive journalism and has tested hundreds of vehicles.

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