In-depth Reviews

Toyota Avensis saloon (2015-2018) - Reliability & safety

Toyota Avensis reliability is strong and safety is top-notch

Carbuyer Rating

3.8 out of 5

Owners Rating

4.2 out of 5

Read owner reviews
Reliability & safety Rating

4.5 out of 5

Toyota has a reputation for reliability that shows no sign of flagging. The Toyota Avensis saloon is very safe, too: excellent Euro NCAP crash-test results and a decent amount of safety kit offer great peace of mind to family motorists.

Toyota Avensis reliability

An earlier version of this Avensis placed 98th out of the top 150 cars surveyed in our Driver Power 2016 customer satisfaction survey, it’s a disappointing result, but includes mediocre showings for performance, handling and in-car technology. More comforting is that the car scored 38th for reliability and 50th for practicality.

Satisfaction with the Toyota brand itself has improved in the last couple of years, but dipped in our latest poll. In our 2015 survey, it climbed nine places to eighth, but a drop to 16th place in 2016 is disappointing. A solid fourth for reliability was a great showing for the brand and ninth for running costs shows that Toyota cars are generally seen as cheap to run too.

It’s worth remembering that Toyota offers a five-year/100,000-mile warranty as standard on all of its models for that little extra confidence boost.


This Avensis is definitely safe, picking up a five-star score in Euro NCAP crash tests, including a reassuring 93% rating for adult occupant protection and 85% for child occupant protection.

All Avensis models feature a huge number of airbags, including one for the driver's knee, while safety kit like autonomous emergency braking, hill-start assistance, electronic stability control and tyre-pressure sensors are installed across the range.

Business Edition models and above are also equipped with an automatic high-beam system, lane-departure warning and road-sign assistance as standard. Front and rear parking sensors are available as an option on all models.

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