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Toyota C-HR SUV - Reliability & safety (2016-2023)

The Toyota name is traditionally associated with reliability, while the Toyota C-HR has cutting-edge safety technology

Carbuyer Rating

3.5 out of 5

Owners Rating
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Reliability & safety Rating

4.0 out of 5

The Toyota CH-R came in eighth place in our 2022 Driver Power owner satisfaction survey of the top 75 cars, which is a four-place drop from the previous year. Owners were impressed with its reliability, as well as its styling, economy and driving experience.

Toyota C-HR reliability

Beneath the bold exterior that we hope ushers in a new era of imaginatively designed Toyotas, the engineering is essentially tried and tested. There’s little in the mechanical makeup of the new car likely to cause concern over reliability or longevity.

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The platform itself is shared by the Toyota Prius, a car beloved by urban taxi companies that rack up high mileages every year and for whom dependability is a must. This extends to the hybrid powertrain – Toyota was one of the pioneers of the mass-production hybrid car and these systems are widely regarded as trouble-free. Likewise, the 1.2-litre turbocharged petrol engine was proven elsewhere before use in the C-HR, so if you’re buying a used C-HR with this engine, you can be confident in its reliability.

Toyota as a brand came 10th out of a total of 29 car manufacturers in the 2022 Driver Power customer satisfaction survey. This is five places below the previous year, placing it ahead of rivals like Skoda (20th), SEAT (17th) and Hyundai (11th), but behind Mazda (seventh), Honda (fifth) and Peugeot (fourth). Owners love the fuel economy and impressively low servicing bills. Reliability is rated strongly, with just 16% of owners reporting a fault in the first year, and owners were also impressed with the C-HR’s build quality.

Safety

The C-HR features all the standard safety kit Toyota can muster. This includes ‘Safety Sense’ which brings together adaptive cruise control and autonomous emergency braking along with pedestrian detection. Lane-departure warning, auto-dipping headlights and road-sign recognition are also featured.

The C-HR scored a reassuring five out of five stars in Euro NCAP crash-testing. Seven airbags are provided and stability control is included on all models. The Excel and Dynamic models can also be optionally specified with rear cross-traffic alert and blind-spot monitoring to further enhance safety.

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Which Is Best?

Cheapest

  • Name
    1.8 Hybrid Icon 5dr CVT
  • Gearbox type
    Auto
  • Price
    £31,300

Most Economical

  • Name
    2.0 PHEV Design 5dr CVT
  • Gearbox type
    Auto
  • Price
    £39,145

Fastest

  • Name
    2.0 PHEV Design 5dr CVT
  • Gearbox type
    Auto
  • Price
    £39,145

Charlie writes and edits news, review and advice articles for Carbuyer, as well as publishing content to its social media platforms. He has also been a regular contributor to its sister titles Auto Express, DrivingElectric and evo. As well as being consumed by everything automotive, Charlie is a speaker of five languages and once lived in Chile, Siberia and the Czech Republic, returning to the UK to write about his life-long passion: cars.

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