In-depth Reviews

Mercedes A-Class hatchback - Reliability & safety

The Mercedes A-Class’ reliability is still being established, but it has already achieved a five-star crash-test rating

Carbuyer Rating

4.0 out of 5

Used car deals
Owners Rating

3.7 out of 5

Read owner reviews
Reliability & safety Rating

4.0 out of 5

The Mercedes A-Class’ reliability is untested at the time of writing, but the A-Class boasts a five-star Euro NCAP safety rating. The car’s seemingly excellent build quality should translate to reliability – although there are now plenty of electronics to go wrong. Only time will tell how the A-Class will fare.

Mercedes A-Class reliability

The Mercedes A-Class finished 36th out of the top 75 cars in our 2020 Driver Power survey, with 12.8% of owners reporting a fault in the first year of ownership. Its infotainment was highly rated, along with styling and how it drives, but fuel-economy and servicing costs were said to be on the high side.

Safety

This A-Class has been crash-tested by Euro NCAP, achieving a five-star rating. All models get a good level of sophisticated safety kit as standard: automatic emergency braking, lane-keeping assistance, Mercedes' ‘ATTENTION ASSIST’ system that looks for signs of drowsiness in the driver, speed-limit assistance and cruise control all feature. Adaptive Brake Assist incorporates hill-hold and hill-start systems, while all models have an electronic handbrake.

There’s also an active bonnet that pops up in a collision to help minimise pedestrian injury. Optional equipment that helps improve safety includes adaptive LED headlights and Mercedes’ Parktronic with front and rear parking sensors and automatic parking ability.

Most Popular

Car dashboard warning lights: the complete guide
Tips and advice
1 Oct 2020

Car dashboard warning lights: the complete guide

Best new car deals 2020
Deals
16 Oct 2020

Best new car deals 2020

New Volkswagen Golf GTI Clubsport gets 296bhp and racetrack mode
Volkswagen Golf GTI Clubsport prototype
Volkswagen
13 Oct 2020

New Volkswagen Golf GTI Clubsport gets 296bhp and racetrack mode