In-depth reviews

Mercedes C-Class saloon - Interior & comfort

The C-Class has a fantastic interior with attractive finishes and lots of technology

Carbuyer Rating

4.3 out of 5

Owners Rating

3.0 out of 5

Read owner reviews
Interior & comfort Rating

5.0 out of 5

Mercedes has become synonymous with first-rate interiors, and this is one area where the marque has a clear lead over BMW. The new design inside the C-Class is inspired by the flagship Mercedes S-Class, adopting a portrait central infotainment display that's reminiscent of a docked iPad. 

Ride comfort and refinement are also excellent, and could well prove class-leading when we get to compare the C-Class with its rivals on British roads. Our test car was fitted with adaptive suspension that's not likely to be available in UK cars, which is a shame as it dealt with bumps superbly in its Comfort setting.

Mercedes C-Class dashboard

The C-Class was already known for its interior quality but the latest version elevates the design to a new level. The fit and finish of materials is on a par with many cars from the class above but this being a compact executive car, all this lavish trim is more focused on front seat passengers than those in the back. Attractive seats and fibre-optic ambient lighting all help it feel more special than ever. A column-mounted gear selector stalk helps free up space in the centre console for an uncluttered look, and there's a large armrest and storage cubby.

The driver is treated to a 12.3-inch digital instrument display, along with an optional 11.9-inch touchscreen that dominates the centre console, eradicating all trace of physical buttons. The larger item is standard in the S-Class but here the standard screen is a 10.25-inch unit. The 'Hey Mercedes' voice assistant has also been improved, with faster responses and accuracy than before, so it's possible to interact with the car without taking your eyes off the road more of the time.

Voice recognition also proves handy because at times the displays can show rather too much information, even if their graphics are sharp and clear. We're particularly unsure of the 'augmented reality' setup that can show a forward-facing camera view on the screen but temporarily obscures the map view while driving.  

Equipment

UK equipment levels haven't been finalised but it's clear the C-Class will be a tour de force when it comes to the technology on offer. It's fitted with the second-generation of Mercedes' MBUX infotainment system, with improved voice recognition and improved connectivity. It's also more secure, using a fingerprint scanner that allows the owner to 'unlock' their settings. Software updates will be available via over-the-air data transfer so that you don’t need to visit a dealership for them.

Trim levels include Sport and AMG Line, with LED headlights, heated seats, a rear-view camera and wireless smartphone charging coming as standard. AMG Line Premium gains augmented-reality sat-nav, 360-degree camera views and electric front seats. A range-topping AMG Line Premium Plus is also offered, adding a head-up display, panoramic sunroof and Burmester sound system.

Next Steps

Which Is Best?

Cheapest

  • Name
    C180 S 4dr
  • Gearbox type
    Manual
  • Price
    £28,035

Most Economical

  • Name
    C300e Sport Edition 4dr 9G-Tronic
  • Gearbox type
    Semi-auto
  • Price
    £40,074

Fastest

  • Name
    C300e Sport Edition 4dr 9G-Tronic
  • Gearbox type
    Semi-auto
  • Price
    £40,074

Recommended

Top 10 best self-parking cars 2021
DS 3 Crossback
Best cars
16 Jul 2021

Top 10 best self-parking cars 2021

Mercedes C-Class saloon review
Mercedes C-Class saloon
Mercedes C-Class
28 Jun 2021

Mercedes C-Class saloon review

New Mercedes C-Class range breaks cover
2021 Mercedes C-Class driving
Mercedes C-Class
23 Feb 2021

New Mercedes C-Class range breaks cover

Mercedes C-Class saloon review (2014-2021)
Mercedes C-Class saloon review
Mercedes C-Class saloon
13 Jan 2021

Mercedes C-Class saloon review (2014-2021)

Have You Considered

Mercedes C-Class saloon review
Mercedes C-Class saloon
Mercedes C-Class
28 Jun 2021

Mercedes C-Class saloon review

Mercedes C-Class saloon review (2014-2021)
Mercedes C-Class saloon review
Mercedes C-Class saloon
13 Jan 2021

Mercedes C-Class saloon review (2014-2021)

Most Popular

Electric Citroen Ami to launch in the UK next year
2022 Citroen Ami
Citroen Ami
21 Sep 2021

Electric Citroen Ami to launch in the UK next year

New 2022 Toyota RAV4 Adventure revealed
Toyota RAV4 Adventure
Toyota RAV4
14 Sep 2021

New 2022 Toyota RAV4 Adventure revealed

Top 10 best small estates 2021
Skoda Octavia Estate
Skoda Octavia Estate
22 Sep 2021

Top 10 best small estates 2021

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
3 Jun 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
15 Jun 2021

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2021
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2021

Top 10 best electric cars 2021
Volkswagen ID.3
Best cars
12 Aug 2021

Top 10 best electric cars 2021

Top 10 best cheap-to-run cars 2021
Toyota Prius front 3/4 cornering
Best cars
10 Jun 2021

Top 10 best cheap-to-run cars 2021

The UK's top 10 fastest hot hatchbacks
Mercedes AMG A45 - rear
Hot hatches
25 Jun 2021

The UK's top 10 fastest hot hatchbacks