Nissan Qashqai SUV - Reliability & safety (2013-2021)
The Nissan Qashqai is very safe, but owners are critical of reliability
The Nissan Qashqai should be very safe in the event of a crash thanks to a wide range of in-car tech. However, things are less clear-cut when it comes to reliability.
Nissan Qashqai reliability
The Nissan Qashqai was rated slightly below average for reliability in our 2020 Driver Power owner satisfaction survey of cars currently on sale in the UK. Of the owners who responded, 15.9% reported experiencing a problem with their car at least once.
The Qashqai's exterior looks, comfort and practicality were held in far better regard by owners than its engines, but its high level of standard safety equipment is well liked.
The Nissan Qashqai achieved a full five-star rating when it was crash-tested by Euro NCAP. Even so, its individual scores are a little behind those of the Kia Sportage, which has the edge for adult and child protection. But the Qashqai affords more protection for pedestrians: here, the Nissan's 69% score beats the Kia's 66%.
Nissan’s ProPilot package of semi-autonomous systems improves motorway safety – a single button press is enough to maintain a set distance from the car in front, while gentle automatic steering inputs keep you in your chosen lane at speeds above 37mph. In traffic jams, it can even bring the car to a halt and then pull away when things start moving again. At £800, it's a reasonably priced package, too.
Still, the Qashqai comes with electronic stability control, six airbags and technology to improve stability when cornering at speed. We recommend the Smart Vision pack, not least for its automatic emergency braking to avoid low-speed crashes. It also brings lane-departure warning, driver drowsiness detection, blind-spot monitoring and traffic-sign recognition. These features should help reduce your insurance premium as well as keeping you safe.