Renault Captur SUV (2013-2019) - Reliability & safety

With six airbags, the Renault Captur is a safe car, but owners report poor reliability

Carbuyer Rating

2.9 out of 5

Reliability & safety Rating

3.0 out of 5

The Renault Captur is growing in popularity, with buyers drawn by its impressive safety credentials and customer satisfaction. We know the Captur is safe thanks to its five-star Euro NCAP crash-test rating, but owners have told us issues can be common.

Renault Captur reliability

The Renault Captur didn’t finish in our 2019 Driver Power owner satisfaction survey of cars currently on sale in the UK. In 2018, though, the Captur finished 70th overall out of 75 models with 22.8% of owners reporting a problem with their cars at least once in the first 12 months of ownership, with gearbox issues causing the most trouble.

However, Renault appears to be improving customer satisfaction overall, because the French manufacturer scored a respectable 19th out of 30 manufacturers in our 2019 survey. Rival mainstream brands such as Ford, Vauxhall and Hyundai all finishing below.

Safety

Getting a five-star crash safety rating from Euro NCAP is a good sign, especially since the test was made much tougher in 2015. So to go into more detail, the Captur scored very well for adult (88%) and child occupant (79%) protection. That’s down to a body that’s designed crumple in a controlled way during a collision, as well as six standard airbags.

Pedestrian protection was less impressive, rated at 61%, but this is an area that carmakers have only begun to focus on quite recently, so top-notch scores aren’t par for the course yet.

To help keep children safe, Renault has put ISOFIX child-seat points to the passenger seat and the outside back seats – this makes fitting child seats easy and safe. Blind-spot monitoring and front parking sensors are available, as is autonomous parking to help avoid bumps.

Recommended

Renault Captur SUV review
Renault Captur SUV
Renault Captur
13 Aug 2021

Renault Captur SUV review

Top 10 best used small SUVs 2021
Ford Puma SUV
Ford Puma
26 Jul 2021

Top 10 best used small SUVs 2021

Top 10 best self-parking cars 2021
DS 3 Crossback
Best cars
16 Jul 2021

Top 10 best self-parking cars 2021

Top 10 best car interiors 2021
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2021

Have You Considered

Kia Sportage SUV review
Kia Sportage SUV front 3/4 tracking
Kia Sportage
6 Sep 2021

Kia Sportage SUV review

Toyota Yaris Cross SUV review
Toyota Yaris Cross
Toyota Yaris Cross
31 Aug 2021

Toyota Yaris Cross SUV review

Most Popular

New 2022 Toyota RAV4 Adventure revealed
Toyota RAV4 Adventure
Toyota RAV4
14 Sep 2021

New 2022 Toyota RAV4 Adventure revealed

Top 10 best small estates 2021
Skoda Octavia Estate
Skoda Octavia Estate
16 Sep 2021

Top 10 best small estates 2021

New Fiat 500X Dolcevita offers open-top SUV thrills
Fiat 500X Dolcevita
Fiat 500X
17 Sep 2021

New Fiat 500X Dolcevita offers open-top SUV thrills

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
3 Jun 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Tips and advice
15 Jun 2021

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2021
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2021

Top 10 best electric cars 2021
Volkswagen ID.3
Best cars
12 Aug 2021

Top 10 best electric cars 2021

Top 10 best cheap-to-run cars 2021
Toyota Prius front 3/4 cornering
Best cars
10 Jun 2021

Top 10 best cheap-to-run cars 2021

The UK's top 10 fastest hot hatchbacks
Mercedes AMG A45 - rear
Hot hatches
25 Jun 2021

The UK's top 10 fastest hot hatchbacks