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Volkswagen Polo GTI hatchback (2010-2017) - Reliability & safety

The Volkswagen Polo GTI has a so-so reliability rating, but this is offset by good safety credentials

Carbuyer Rating

3.8 out of 5

Owners Rating
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Reliability & safety Rating

4.0 out of 5

Despite its good reputation in the wider world, the Volkswagen Polo has had a tough time in our annual Driver Power customer satisfaction survey.

Volkswagen Polo GTI reliability

The Volkswagen Polo was rated poorly for reliability in our 2017 Driver Power owner satisfaction survey of cars currently on sale in the UK. Of the owners who responded, 11.3% reported experiencing a problem with their car at least once.

Safety

The Polo GTI hasn’t been crash-tested specifically by the experts at Euro NCAP, but the standard car has. It was awarded the maximum five-star rating, with a 90% score for adult occupant protection and 86% for child occupant protection. It scored a so-so 41% for pedestrian protection and 71% for its proactive safety equipment.

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Those scores are broadly in line with what the Ford Fiesta achieved, although its 66% score for pedestrian protection is more impressive. Both models are outclassed by the Renault Clio in this area, though.

Standard safety kit on the Polo GTI includes a range of grip-enhancing aids such as electronic stability control, two rear ISOFIX child-seat mountings and a range of airbags (although curtain airbags are optional extras).

If you’re planning on carrying a child seat in the front, you’ll need to get the optional airbag deactivation switch, costing around £50.

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Richard is a former editor of Carbuyer, as well as sister site DrivingElectric.com, and he's now Deputy Editor at Auto Express. Having spent a decade working in the automotive industry, he understands exactly what makes new car buyers tick.

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