In-depth reviews

Volkswagen ID.5 SUV - Reliability & safety

A five-star safety score, but electrical glitches could blight ownership

Carbuyer Rating

3.9 out of 5

Reliability & safety Rating

4.0 out of 5

The Volkswagen ID.3 launch was arguably ruined by software bugs and, while most of these should’ve been sorted out by now, your ID.5 may not have fully escaped occasional electrical glitches. Our test car didn’t suffer any problems as such, but general conversation can awaken the voice control system when you aren’t intending to. It’s too easy to press buttons accidentally, although that’s more an issue with the interface than the software itself.

Volkswagen ID.5 reliability

Given that none of VW’s ID. models have appeared in our Driver Power owner satisfaction survey yet, it’s hard to judge exactly how reliable the ID.5 will be. But it does use a lot of shared parts, and its electric powertrain has very few moving parts and consequently there aren’t many mechanical aspects to go wrong.

In our list of the top 29 brands, Volkswagen came in a middling 17th place. A roughly average percentage of respondents (15.3%) reported a fault or a breakdown in the first year of ownership.

Safety

A five-star rating from independent safety testers Euro NCAP means the ID.5 will protect its occupants in a crash. Its 93% and 89% scores for adult and child protection are very impressive, and the 76% rating for pedestrian safety is still good.

The car’s autonomous emergency braking system can recognise other vehicles as well as vulnerable road users such as pedestrians and cyclists. Other driver assistance features include a head-up display, road sign recognition, traffic jam assist, and the combination of adaptive cruise control with lane-keeping assist and lane-change assist, which allows the ID.5 to semi-autonomously drive in certain situations.

Most Popular

Top 10 best cheap-to-run cars 2022
Nissan Leaf front
Best cars
3 May 2022

Top 10 best cheap-to-run cars 2022

Best new car deals 2022: this week’s top car offers
Honda CR-V deal
Deals
13 May 2022

Best new car deals 2022: this week’s top car offers

Top 10 best cheap cars 2022
Dacia Duster SUV
Best cars
13 May 2022

Top 10 best cheap cars 2022

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
23 Mar 2022

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
5 Nov 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Car buying
17 May 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2022
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2022

Top 10 best electric cars 2022
Ioniq 5
Best cars
25 Apr 2022

Top 10 best electric cars 2022

Top 10 best cheap-to-run cars 2022
Nissan Leaf front
Best cars
3 May 2022

Top 10 best cheap-to-run cars 2022

The UK's top 10 fastest hot hatchbacks 2022
Audi RS 3 driving - front view
Hot hatches
3 Feb 2022

The UK's top 10 fastest hot hatchbacks 2022