In-depth Reviews

Lexus RX SUV - Reliability & safety

The Lexus RX benefits from the brand's superb reputation for customer satisfaction

Carbuyer Rating

3.7 out of 5

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Owners Rating

5.0 out of 5

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Reliability & safety Rating

4.5 out of 5

Lexus RX reliability

The Lexus RX was rated fifth overall in our 2018 Driver Power owner satisfaction survey of cars currently on sale in the UK. However, of the owners who responded, a surprising 19.3% reported experiencing a problem with their car at least once in the first year, and it finished in 18th spot for reliability. You’re unlikely to be left stranded, though, with interior trim issues cited most often. In the same survey, the Lexus came first out of 26 manufacturers for overall customer satisfaction, bolstering the excellent reputation of its dealerships.


As is the way with so many new cars, particularly from upmarket brands, the Lexus RX comes laden with safety equipment. Adaptive cruise control, 10 airbags, lane-keeping assistance, a tiredness alert system and 360-degree parking camera are all available. A pre-crash safety system also detects cars or pedestrians ahead and applies the brakes if you’re too slow to react or don’t brake hard enough to avoid a crash.

All of this combined with the strong construction of the RX meant it scored the full five stars when crash-tested by Euro NCAP. The car received a 91% score for adult occupant protection, as well as 82% for child occupant protection.

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