In-depth reviews

Lexus RX SUV - Reliability & safety

The Lexus RX benefits from the brand's superb reputation for customer satisfaction

Carbuyer Rating

3.7 out of 5

Owners Rating

5.0 out of 5

Read owner reviews

​Lexus has gained an impressive reputation for reliability and customer service over the years, topping our Driver Power survey on numerous occasions. There's also plenty of safety kit fitted as standard, so the RX scores highly here.

Lexus RX reliability

The Lexus RX was rated third overall in our 2020 Driver Power owner satisfaction survey of cars currently on sale in the UK. Of the owners who responded, just 9% reported experiencing a problem with their car in the first year, so you’re very unlikely to be left stranded. If there is an issue, electrics are the most likely culprit.

Owners rated almost every category very highly, with just running costs and infotainment letting the side down. As we've discussed, the powertrain is relatively thirsty given its hybrid billing, while the trackpad can be fiddly to use. In the same survey, the Lexus came first out of 30 manufacturers for overall customer satisfaction, bolstering the excellent reputation of its dealerships.

Safety

As is the way with so many new cars, particularly from upmarket brands, the Lexus RX comes laden with safety equipment. Adaptive cruise control, 10 airbags, lane-keeping assistance, a tiredness alert system and 360-degree parking camera are all available. A pre-crash safety system also detects cars or pedestrians ahead and applies the brakes if you’re too slow to react or don’t brake hard enough to avoid a crash.

The Takumi trim gets even more equipment, adding a blind-spot monitor and rear cross traffic alert system. The latter looks out for oncoming vehicles as you reverse, and can even brake the car if a potential collision is detected.

All of this combined with the strong construction of the RX meant it scored the full five stars when crash-tested by Euro NCAP. The car received a 91% score for adult occupant protection, as well as 82% for child occupant protection.

Recommended

Lexus RX SUV review
Lexus RX SUV
Lexus RX
23 Apr 2021

Lexus RX SUV review

Most Popular

UK road tax 2022: VED tax rates and bands explained
2021 Road Tax explained
Car tax
20 Jan 2022

UK road tax 2022: VED tax rates and bands explained

Top 10 best cheap-to-run cars 2022
Toyota Prius front 3/4 cornering
Best cars
17 Jan 2022

Top 10 best cheap-to-run cars 2022

Top 10 best economical 4x4s, SUVs and crossovers 2022
Peugeot 3008 SUV front cornering
Best cars
6 Jan 2022

Top 10 best economical 4x4s, SUVs and crossovers 2022

Tips & advice

View All
Car dashboard warning lights: the complete guide
Car dashboard symbols and meanings
Tips and advice
10 Aug 2021

Car dashboard warning lights: the complete guide

Electric car charging stations: a complete guide
Electric car charging station
Tips and advice
5 Nov 2021

Electric car charging stations: a complete guide

PCP vs HP – which type of car finance is right for you?
PCP vs HP
Car buying
21 Jan 2022

PCP vs HP – which type of car finance is right for you?

Average speed cameras: how do they work?
Average speed cameras: how do they work?
Tips and advice
23 Jul 2021

Average speed cameras: how do they work?

Best cars

View All
Top 10 best car interiors 2022
Peugeot 208 hatchback
Best cars
25 Jun 2021

Top 10 best car interiors 2022

Top 10 best electric cars 2022
Ioniq 5
Best cars
19 Jan 2022

Top 10 best electric cars 2022

Top 10 best cheap-to-run cars 2022
Toyota Prius front 3/4 cornering
Best cars
17 Jan 2022

Top 10 best cheap-to-run cars 2022

The UK's top 10 fastest hot hatchbacks 2022
Audi RS 3 driving - front view
Hot hatches
21 Jan 2022

The UK's top 10 fastest hot hatchbacks 2022